Subject: New Reply Received - Feedback or suggestions
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 10 May 2020 12:26:39 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Feedback or suggestions  Ticket comment <div><br></div>
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<div dir="auto" style="font-size:1rem;word-spacing:1px;color:rgb(49,49,49)">Hello,</div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;color:rgb(49,49,49)">I am still waiting for my refund !!!! This is extremely unprofessional from your side. Attached you can see the order summary.</div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;color:rgb(49,49,49)">The items were collected on the 20 th of april and i was told that the refund usually takes 1-2 business days but unfortunately i still did not get it. </div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;color:rgb(49,49,49)">Would you please check from your side?</div>
<div dir="auto" style="font-size:1rem;word-spacing:1px;color:rgb(49,49,49)">Thanks </div>
<div class="quoted-text" style="word-spacing:1px;color:rgb(117,117,117)" dir="auto"><div dir="auto" style="font-size:1rem">Saria <div></div>
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<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwODgwNzEwNSwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.MIlib3A3MDYqbIiYhnJOb-9AqsE4b7q_Ty7Ex5-RdNI" style="max-width: 100%"></div>
<div><img src="https://attachment.freshdesk.com/inline/attachment?token=eyJ0eXAiOiJKV1QiLCJhbGciOiJIUzI1NiJ9.eyJpZCI6MjA0MzEwODgwNzEwNCwiZG9tYWluIjoibGFuZG1hcmtncm91cHNlcnZpY2UuZnJlc2hkZXNrLmNvbSIsImFjY291bnRfaWQiOjExMjUxNTZ9.sJN6-sjx9aG04D2WE1RxjFs_JMoDJ1yLaNFylB9Es7s" style="max-width: 100%"></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Apr 23, 2020 at 20:27 Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-style:solid;padding-left:1ex;border-left-color:rgb(204,204,204)"><div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'>
	<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif;font-size:14px'><div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hi Saria,</div>
<div style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Thank you for your prompt response.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>​As we can check from the tracking we have received the items on April 22, 2020 at our warehouse. Once we have received the items back at the warehouse, after a 1-2 business days for quality check a refund will will be processed. Once processed, an email notification will be sent to you regarding the same.</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Hope this helps and have a great evening! Stay Safe!</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'><br></div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>Your Friends,</div>
<div dir="ltr" style='font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,"Helvetica Neue",Arial,sans-serif'>The Support Team</div>
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</div></blockquote>-- <br><div dir="ltr" class="gmail_signature">Best regards,<br><br>Saria El Hachem, MD<br>Family Medicine Specialist<br>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/705366