Subject: New Reply Received - Click & Collect
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 28 Apr 2020 15:39:56 +0000 (UTC)

Hi Apoorv Joshi,  The customer has responded to the ticket.  Click & Collect  Ticket comment <div><br></div>
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<div dir="auto">Hello dears</div>
<div dir="auto">Can i know where is my shipment?</div>
<div dir="auto">If it's at SMSA can i know which branch to go and collect it of they are not delivering to domicile </div>
<div dir="auto">Thanks </div>
<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Thu, Apr 16, 2020 at 8:09 PM Babyshop &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px">
	<div style="font-family:-apple-system,BlinkMacSystemFont,Segoe UI,Roboto,Helvetica Neue,Arial,sans-serif;font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Hanady,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.<br><br>We have checked and it appears that you placed your order on April 14, 2020. Due to the current Covid situation, the deliveries may take up to 10-14 business days.<br><br>For your convenience, the tracking number of your order is 290085949219 and you can track it here: <a href="http://www.smsaexpress.com/Track.aspx?tracknumbers=290085949219" rel="noreferrer" target="_blank">http://www.smsaexpress.com/Track.aspx?tracknumbers=290085949219</a> , Courier's contact number: 92000 9999.<br><br>We appreciate your patience and please do not hesitate to write back to us if you need further assistance. We will be happy to help!<br><br>Thank you for shopping with us and have a great evening! Stay Safe!<br><br>Your Friends,<br>The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/716323