Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 22 Apr 2020 03:09:22 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery  Ticket comment <div style="color: rgb(33, 33, 33); background-color: rgb(255, 255, 255); text-align: left" dir="auto">
But I cannot refuse it - the courier promises delivery and does not deliver. This is your choice of courier. The courier is totally unreliable and it's your responsibility to either get me my goods by tomorrow or my money back</div>
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Sent from <a href="https://aka.ms/blhgte" rel="noreferrer">Outlook Mobile</a>
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<div>From: Babyshop &lt;[email-masked]&gt;<br>
<b>Sent:</b> Wednesday, April 22, 2020 6:45:42 AM<br>
<b>To:</b> Tanya Koval &lt;[email-masked]&gt;<br>
<b>Subject:</b> Re: [#762617] - Delivery
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<div dir="ltr">Hi Tatiana,</div>
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<div dir="ltr">Thank you for your prompt response.</div>
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<div dir="ltr">Since the order is already with the courier at this time, we are unable to cancel it from our end. We would advise you to please simply refuse the delivery of your order when the courier partner calls to arrange a delivery with you and the order
 will automatically return to us for a refund.</div>
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<div dir="ltr">Also, as mentioned in our previous email, the orders will take up to 8-10 business days to be delivered which are excluding Friday and Saturday which are non-business days. </div>
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<div dir="ltr">Hope this clarifies and have a great day! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/762617