Subject: New Reply Received - Shukran
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 19 Apr 2020 12:36:47 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Shukran  Ticket comment <div dir="ltr">Alhamdulelah its work</div>
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<div dir="ltr">Thanks </div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Apr 19, 2020, at 6:16 AM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div dir="ltr">Hi Sherefa,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize however, we are unable to link Shukran for you from our end as Shukran is a third party provider and when you are linking you are verifying your account with them directly when entering the OTP.</div>
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<div dir="ltr">We would advise you to please try using a desktop/laptop - Chrome browser instead and then try to Link Shukran. If you are still facing the same issue, kindly share with us the following details and we will be happy to investigate further:</div>
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<div dir="ltr">1. Screenshot of the page where it asks for OTP.</div>
<div dir="ltr">2. App version</div>
<div dir="ltr">​3. iOS/Android Version</div>
<div dir="ltr">4. Registered email address.</div>
<div dir="ltr">5. Country of access.</div>
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<div dir="ltr">Hope this helps and have a great day! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/668874