Subject: Ticket Assigned - Conversation with Talking Popsicle
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 19 Apr 2020 08:02:06 +0000

Hi Apoorv Joshi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with Talking  Popsicle Talking  Popsicle 
                   Hello..           07:59 PM, 04th Mar      

            
 Nitesh                   Hi, Thank you for contacting us. My name is Nitesh. How may I help you?           08:00 PM, 04th Mar 

              
 Talking  Popsicle 
                   I have a shukran account with my current registered no but i cannot link here due to the email id i have registered with.. can I delete my account or change my email id or phone number,, so that I can have an account with the registered mobile no but another email address..?           08:01 PM, 04th Mar      

            
 Nitesh                   You can contact the Shukran support team on 800–SHUKRAN, or email at [email-masked]  and they will further to link your Shukran card with eisting email.           08:03 PM, 04th Mar 

              
 Talking  Popsicle 
                   ok.. thank you..           08:04 PM, 04th Mar      

              
 Talking  Popsicle 
                   But i dont to make changes in the shukran account..           08:05 PM, 04th Mar      

              
 Talking  Popsicle 
                   But i dont want to make changes in the shukran account..           08:05 PM, 04th Mar      

            
 Nitesh                   The Shukran team will assist you further regarding your concern.           08:06 PM, 04th Mar 

              
 Talking  Popsicle 
                   I want to make changes here in the baby shop account.. like either change the phone number..so i can make a new account with this no and the other email id..           08:06 PM, 04th Mar      

            
 Nitesh                   Please note that we ate not authorised to make changes in your account.           08:06 PM, 04th Mar 

              
 Talking  Popsicle 
                   Can I not create one more  babyshop account with this number only..?           08:07 PM, 04th Mar      

            
 Nitesh                   So we request you to go on setting page on your account and from there you can change the email address or phone number.           08:07 PM, 04th Mar 

              
 Talking  Popsicle 
                   I am unable to change the email address or phone number in the settings.. they are locked..           08:08 PM, 04th Mar      

            
 Nitesh                   Kindly update your app or uninstall and install the application and try again.           08:09 PM, 04th Mar 

              
 Talking  Popsicle 
                   I am trying to do it on the laptop that is using the web..           08:09 PM, 04th Mar      

              
 Talking  Popsicle 
                   But they are locked..           08:10 PM, 04th Mar      

            
 Nitesh                   Kindly provide us picture of the error message and your registered email address so we can forward it to our team and and get it fixed.           08:13 PM, 04th Mar 

              
 Talking  Popsicle 
                  
 Email address : [email-masked] 
          08:15 PM, 04th Mar      

            
 Nitesh                   Thanks for providing the details.           08:18 PM, 04th Mar 

            
 Nitesh                   We will forward it to our team and will get it fixed.           08:18 PM, 04th Mar 

            
 Nitesh                   Is there anything else I can help you with?            08:18 PM, 04th Mar 

            
 Nitesh                   As we have not received a response, this chat will be closed automatically. Please feel free to get in touch with us in case of any unanswered query.           08:21 PM, 04th Mar 

       

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