Subject: New Reply Received - Wrong number
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Wed, 15 Apr 2020 13:30:05 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Wrong number   Ticket comment <div>Dear Team, <br>
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We will have the order arranged ASAP, and the number was updated. <br>
<br>
Thanks 
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<span class="labelnormal"><span class="labelname_sf">Mahmoud AlFaqier</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>13/4/2020 9:31 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]<br>
<strong>Cc: </strong>[email-masked]; [email-masked]<br>
<strong>Subject: </strong>Fwd: [#628221] - Wrong number<br>
 
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<div dir="ltr">Hi Team,<br>
<br>
AWB: S000776086667<br>
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Kindly advise why the customer wasn't contacted on 0545111413 which has already been provided to you on April 4, 2020.</div>

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<div dir="ltr">Please contact the customer on 0545111413 and make sure this is delivered by tomorrow max, take their correct address on phone and correct it.</div>

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<div dir="ltr">Thank you for your help!</div>

<div dir="ltr"> </div>

<div dir="ltr">Regards,</div>

<div dir="ltr">Babyshop Support Team</div>
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<blockquote class="freshdesk_quote">On Sat, 4 Apr at 9:07 PM <span class="separator">, Babyshop &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">AWB: S000776086667</div>

<div dir="ltr"> </div>

<div dir="ltr">Kindly update customer's contact number to 0545111413 for this package and contact them on this number only to arrange the delivery.</div>

<div dir="ltr"> </div>

<div dir="ltr">Thank you for your help! </div>

<div dir="ltr"> </div>

<div dir="ltr">​Regards,</div>

<div dir="ltr">Babyshop Support Team</div>
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<blockquote class="freshdesk_quote">On Sat, 4 Apr at 9:06 PM <span class="separator">, Babyshop &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">Hi Mariam,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>

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<div dir="ltr">We have forwarded your correct contact number to the courier partner. They will be in touch with you on your correct contact number before delivering the items. Also, please note due to current Covid situation orders may take up to 5-7 business days to be delivered/</div>

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<div dir="ltr">Hope this helps and please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>

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<div dir="ltr">Thank you for shopping with us and have a great weekend! Stay Safe!</div>

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<div dir="ltr">Your Friends,</div>

<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/628221