Subject: New Reply Received - Delivery
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 14 Apr 2020 08:39:46 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Delivery  Ticket comment <div>Good day</div>
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<div>I received the majority of the stuff except 2 girls pyjamas age 5/6 color pink</div>
<div>I tried to get the serial number of them from the app but im not able to as its always down</div>
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<div>Thanks     <br><br><div dir="ltr">Sent from my iPhone</div>
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<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On 14 Apr 2020, at 12:20 PM, Babyshop &lt;[email-masked]&gt; wrote:<br><br>
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<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px">
	<div dir="ltr">Dear Customer,</div>
<div dir="ltr">This email concerns your Customer Service case # 602540</div>
<div dir="ltr">We have sent you follow up emails requesting information, however we've not heard from you. We assume that your issue has now been resolved, and we will treat this support case as closed.</div>
<div dir="ltr">Incase you feel that your issue is still outstanding, please reply to this email, and we will re-open your case.</div>
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<div dir="ltr">Apoorv Joshi : </div>
<div style="font-family:-apple-system, BlinkMacSystemFont, Segoe UI, Roboto, Helvetica Neue, Arial, sans-serif; font-size:14px"><div dir="ltr">
<div dir="ltr">Hi Dina,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you,</div>
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<div dir="ltr">We sincerely apologize for the delay in getting back to you however, as we can check all the items are showing delivered as per the tracking. Could you please share the exact name of the missing item as well as the number of package/box you received in this order.</div>
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<div dir="ltr">Thank you for your help!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/602540