Subject: New Reply Received -
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Sun, 12 Apr 2020 14:09:35 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.    Ticket comment <div>Dear Team, <br>
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The order was attempted today but there was no response from him. <br>
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Best Regards,
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<span class="labelnormal"><span class="labelname_sf">Mohammad Al-Majali</span><br>
<span class="labeltitle_sf">Customer Care</span><br>
<a href="https://www.shipa.com" rel="noreferrer"><img src="http://connections.agilityportal.com/Shipa-Email-Signature/images/shipa-sig.png" width="160"></a><br>
<strong>M:</strong> 800 SHIPA<br>
<a href="https://www.shipa.com" style="text-decoration: none; color: #f26641" rel="noreferrer">www.shipa.com</a> </span>
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<hr> <strong></strong><div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>From: CST000000006 Shipa Customer Customer &lt;[email-masked]&gt;<br>
<strong>Sent: </strong>12/4/2020 12:52 PM GMT+04:00<br>
<strong>To: </strong>[email-masked]; [email-masked]<br>
<strong>Cc: </strong>[email-masked]<br>
<strong>Subject: </strong>Fwd: [#603769] -<br>
 
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<div dir="ltr">Hi Team,<br>
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AWB: S000691118553</div>

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<div dir="ltr">Kindly advise regarding the delivery attempt and has the customer been contacted yet? This is our second time contacting regarding the same AWB and there is no delivery attempt since March 28, 2020 still.</div>

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<div dir="ltr">@Prajkumar: Kindly assist in arranging a delivery for this.</div>

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<div dir="ltr">Thank you for your help!</div>

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<div dir="ltr">Regards,</div>

<div dir="ltr">Babyshop Support Team</div>
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<blockquote class="freshdesk_quote">On Fri, 10 Apr at 8:36 PM <span class="separator">, Babyshop &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">Hi Team,</div>

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<div dir="ltr">AWB: S000691118553</div>

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<div dir="ltr">Can you please contact the customer on +971507702108 and arrange a delivery on priority basis. The package is without any action since March 28, 2020.</div>

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<div dir="ltr">Kindly do the needful. Thank you for your help!</div>

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<div dir="ltr">Regards,</div>

<div dir="ltr">​Babyshop Support Team</div>
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<blockquote class="freshdesk_quote">On Fri, 10 Apr at 8:34 PM <span class="separator">, Babyshop &lt;[email-masked]&gt; wrote: </span>

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<div dir="ltr">Hi Salama,</div>

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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>

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<div dir="ltr">We sincerely apologize for the delay in delivery of your order, we will get in touch with the courier partner and have them arrange a delivery with you as soon as possible. Please allow us some time to arrange the same for you.</div>

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<div dir="ltr">We appreciate your continued patience.</div>

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<div dir="ltr">Your Friends,</div>

<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/603769