Subject: Ticket Assigned - Re: We’ve received your online return request.--- No Action Done to Collect the requested Items to be returned
From: Splash <[email-masked]>
To: [email-masked]
Date: Sat, 11 Apr 2020 06:31:01 +0000 (UTC)

Hi Apoorv Joshi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Re: We’ve received your online return request.--- No Action Done to Collect the requested Items to be returned Dear SplashFashion Support Team,

Kindly be informed that the mentioned orders numbers below there was a 
request to return some of items partially of it ,

And So Far no one "No One"has connected me to take those items back in 
the same way how they get in touch to deliver it,

Those orders number as follows below,

 1.

      Order #9774462731

 2.

      Order #9774400949

 3.

      Order #9769452135

 4.

      Order #9767732096

 5.

      Order #9763664491

  Please be so kind and do let me know where i need to come to return
  back those orders to your warehouse since it's seems it's impossible
  to your team to reach me or to bother themselves to show up to get
  those useless cloths for me since it's not fitting me or meet the
  required wish

*Really i can't understand how those much or orders for me only shows in 
your system as client request for return without any slight action,*

*despite over than 10 times i have called the shoe-mart customer center 
for the last order (**Order #9763664491**)**to be return without any 
slight action or respond other than thousands of unnecessary sorry and 
apologies and fake promises to arrange the pickup for this order,*

Best regards
Nader Ibrahim

0553631381
0557980087
Location: Jackson Trading Co LLC
Dubai Investment Park - 2 - 51 20th St - Dubai
04 297 7888
https://maps.app.goo.gl/B9ViZDEc9H4bzh788
On 4/1/2020 8:52 PM, Splash Fashions wrote:
> Here’s what you need to do next.
>
> 
> Splash logo 
> <https://www.splashfashions.com/ae/en?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> 
>
>
> Download our apps now
> ios icon 
> <https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> 
> 	android icon 
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> 
>
> iPhone 
> <https://itunes.apple.com/ae/app/id1157403562?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> 
> 	Android 
> <https://play.google.com/store/apps/details?id=com.landmarkgroup.splashfashions&referrer=utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> 
>
>
> 
> Women 
> <https://www.splashfashions.com/ae/en/department/women?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> 
> Men 
> <https://www.splashfashions.com/ae/en/department/men?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> 
> Offers 
> <https://www.splashfashions.com/ae/en/offers?utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> 
> Clearance 
> <https://www.splashfashions.com/ae/en/search?q=badge.title.en%3AClearance&clr=true&utm_source%3Dhybris%26utm_medium%3Demail%26utm_campaign%3Dreturn_initiation_AE_en> 
>
>
> Thank you for submitting your return request
>
> Hi Nader Ibrahim, you’re almost there! You can finish returning this 
> product in a few easy steps:
>
> 	
>
>
>         1. Confirm your pick-up
>
> Our courier partner will call you to arrange your return pick-up. Your 
> pick-up should take place in 3-5 business days.
>
> 	
>
> 	
>
>
>         2. Box up your return
>
> Wrap and seal your product in its original packaging, and ensure that 
> all tags are intact.
>
> 	
>
> 	
>
>
>         3. Hand over your return
>
> Hand over the package to our courier partner and they will give you an 
> acknowledgement receipt.
>
> 	
>
> 	
>
>
>         4. Receive your refund
>
> Your product will take 2-3 business days to reach our warehouse. It 
> will take us 1-2 business days from the time we receive your return to 
> conduct a quality check and issue your refund.
>
> 	
>
>
>         Here's how your refund works:
>
>   * If you’ve paid by Cash on Delivery, your refund will be credited
>     to your My Credit balance under your account.
>   * Refunds to your Credit Card or Debit Card may take 4-15 business
>     days to process.
>   * Refunds for any Shukrans, Gift Cards or Return Vouchers you’ve
>     spent will also be credited to your My Credit balance.
>
> 
> Need help? Get in touch
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>
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 https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/655984