Subject: New Reply Received - Re: How did you enjoy shopping with us?
From: Babyshop <[email-masked]>
To: [email-masked]
Date: Tue, 31 Mar 2020 19:08:10 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Re: How did you enjoy shopping with us?  Ticket comment <div dir="auto">Thank you for your response. </div>
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<div>On Tue, 31 Mar 2020, 8:25 pm Babyshop, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Rukhsana,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
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<div dir="ltr">We sincerely apologize for the delay in getting back to you and for this inconvenience. We have initiated a refund at this time for this item. Once processed you will receive an email notification for the same. Please simply place a new order for the same item once you have received the refund.</div>
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<div dir="ltr">In addition I have also forwarded the image that you have shared with our concerned team to make sure this does not repeat in future. Please do not hesitate to write back to us if you need further assistance. We will be happy to help!</div>
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<div dir="ltr">Thank you for shopping with us and have a great evening! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/575495