Subject: RE: Missing item - 6472208810
From: Shriram Srinivasan <[email-masked]>
To: Amr Essam <[email-masked]>, Sagaya Suresh Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Escalations Dxbteam <[email-masked]>, Jessie Caparas <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, Malik Ismail <[email-masked]>, Mohammad Shababe Quamar <[email-masked]>, Numan Ali <[email-masked]>, Sachin Maheshwari <[email-masked]>, "[email-masked]" <[email-masked]>
Date: Tue, 31 Mar 2020 05:56:52 +0000

Hi Essam,

Did you manage to find out the status? Please provide an update at the earliest

Regards,
Shriram Srinivasan

From: Amr Essam <[email-masked]>
Sent: Sunday, March 29, 2020 9:26 AM
To: Sagaya Suresh Kumar <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Jessie Caparas <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Malik Ismail <[email-masked]>; Mohammad Shababe Quamar <[email-masked]>; Numan Ali <[email-masked]>; Sachin Maheshwari <[email-masked]>; Shriram Srinivasan <[email-masked]>; [email-masked]
Subject: Re: Missing item - 6472208810

External email sender, please take precaution.
Hi Sagaya,

I will check with the team and get back to you.

Regards,

On Sun, 29 Mar 2020 at 8:22 AM Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>> wrote:
Dear Team

This below mention carton box not yet received to customer end.

Kindly check and update this order missing item delivery status on urgent!!

ORDER NO: 6472208810
Carton Box Id : ECRYD557559
161602470- Graco extend2fit spire car seat.

Regards
Sagaya Suresh
+966 565165997

-----Original Message-----
From: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 28, 2020 10:01 PM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Shriram Srinivasan <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Sachin Maheshwari <[email-masked]<mailto:[email-masked]>>
Subject: Missing item - 6472208810

External email sender, please take precaution.

Hi Team,

With reference to the order number: 6472208810

Customer placed an order for a total of 15 items and under the consignment details it appears that we have sent all the items but the customer is reporting the following item missing:
161602470- Graco extend2fit spire car seat.

Kindly advise how many package/box were handed over to the courier on priority and also confirm if this item was shipped.

Thank you for your help!

Regards,
Apoorv
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Amr Essam
Account Management
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M: +966594621560
[email-masked]<mailto:[email-masked]>
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This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com