Subject: New Reply Received - Re: We’ve received your online return request.
From: Splash <[email-masked]>
To: [email-masked]
Date: Tue, 24 Mar 2020 10:37:34 +0000

Hi Apoorv Joshi,  The customer has responded to the ticket.  Re: We’ve received your online return request.  Ticket comment <div dir="auto">Hi<div dir="auto"><br></div>
<div dir="auto">Is it not possible to have all items returned in one collection?</div>
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<div dir="auto">That would make it more convenient for me.</div>
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<br><div class="gmail_quote"><div dir="ltr" class="gmail_attr"></div></div>
<div class="freshdesk_quote"><blockquote class="freshdesk_quote">
<div>On Tue, 24 Mar 2020, 12:43 Splash, &lt;<a href="mailto:[email-masked]" rel="noreferrer">[email-masked]</a>&gt; wrote:<br>
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<div dir="ltr">Hi Kajal,</div>
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<div dir="ltr">Thank you for reaching out to us and giving us the opportunity to serve you.</div>
<div dir="ltr"><br></div>
<div dir="ltr">We sincerely apologize for the inconvenience, however, please be advised the courier can take up to 3-5 business days to arrange a collection with you. They will be in touch with you to collect the items on +971522483972. </div>
<div dir="ltr"><br></div>
<div dir="ltr">Also, please note as I can check you have created 3 tracking numbers at this time for the items that you wishes to return at this time. Please make sure to return the items accordingly, during collection the courier will let you know which item needs to be handed over for which tracking number. If you handover all the items under a single tracking, that would delay the return process so request you to please return them accordingly.</div>
<div dir="ltr">​<br>
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<div dir="ltr">For your convenience, the tracking number for your return are the following: 45496647556, 45496647556, 45496479136 and you can track them here: <a href="https://www.aramex.com/track/shipments" rel="noreferrer" target="_blank">https://www.aramex.com/track/shipments</a>. You can also contact the courier on this number: 04-8706070 to arrange a collection as per your convenience.<br><br>
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<div dir="ltr">Thank you for your patience and understanding regarding the same.</div>
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<div dir="ltr">Hope this helps and have a great day! Stay Safe!</div>
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<div dir="ltr">Your Friends,</div>
<div dir="ltr">The Support Team</div>
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</blockquote></div>  https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/562724