Subject: Undeliverable: C&C Delay - 6459042829
From: <[email-masked]>
To: <[email-masked]>
Date: Mon, 24 Feb 2020 00:22:30 +0000

[http://products.office.com/en-us/CMSImages/Office365Logo_Orange.png?version=b8d100a9-0a8b-8e6a-88e1-ef488fee0470]
Your message to [email-masked] couldn't be delivered.
The group LMG.WMS only accepts messages from people in its organization or on its allowed senders list, and your email address isn't on the list.
apoorv  Office 365      LMG.WMS
Sender          Action Required
Sender not allowed

How to Fix It
It appears you aren't in the same organization as the group (or a sub-group) you're sending to or your email address isn't on the group's allowed senders list. Ask the owner of the group to grant you permission to send to it, and then try again. If the group belongs to a different organization than yours, contact the organization's customer service department for assistance. If the group is in your organization and you don't know who the group owner is, you can find it by doing the following in either Outlook on the web or Outlook:

  *   Open your Sent folder and select the original message.
  *   If you're using Outlook on the web, select the group name located on the To or CC line. If you're using Outlook, double-click the group name located on the To or CC line.
  *   In Outlook on the web, from the pop-up dialog box, choose Owner. In Outlook, choose Contact. The owner's name is listed under Owner.

The owner of the group may have intentionally chosen to restrict who can send messages to it, and they may not want to adjust the existing restriction. In this case, you'll have to contact the group members by some other means, such as sending an email message to their individual email addresses or contacting them by phone.

Was this helpful? Send feedback to Microsoft<https://go.microsoft.com/fwlink/?LinkId=615007>.
________________________________

More Info for Email Admins
Status code: 550 5.7.133

This error occurs when the distribution group, security group, or Office 365 group is configured to accept messages only from authenticated senders (senders in the same organization or those added to the group's allowed senders list).

To fix the issue, the recipient's email admin or the group owner must add the sender's email address to the group's allowed senders list or change the group's delivery management setting to accept messages from senders inside and outside of the organization.

Usually this issue can only be fixed by the recipient's email admin or the group owner.

For more information and steps to fix this error, see Fix email delivery issues for error code 5.7.133 in Office 365<https://go.microsoft.com/fwlink/p/?LinkId=615127>.

Original Message Details
Created Date:   2/24/2020 12:22:22 AM
Sender Address: [email-masked]
Recipient Address:      [email-masked]
Subject:        C&C Delay - 6459042829

Error Details
Reported error: 550 5.7.133 RESOLVER.RST.SenderNotAuthenticatedForGroup; authentication required; Delivery restriction check failed because the sender was not authenticated when sending to this group
DSN generated by:       DB6PR0902MB2005.eurprd09.prod.outlook.com

Message Hops
HOP     TIME (UTC)      FROM    TO      WITH    RELAY TIME
1       2/24/2020
12:22:22 AM     mail.lsmindia.com       mail.lsmindia.com       ESMTP   *
2       2/24/2020
12:22:22 AM     mail.lsmindia.com       localhost       ESMTP   *
3       2/24/2020
12:22:23 AM     localhost       mail.lsmindia.com       ESMTP   1 sec
4       2/24/2020
12:22:23 AM     mail.lsmindia.com       localhost       ESMTP   *
5       2/24/2020
12:22:25 AM     localhost       mail.lsmindia.com       ESMTP   2 sec
6       2/24/2020
12:22:26 AM     mail.lsmindia.com       DB5EUR03FT059.mail.protection.outlook.com       Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    1 sec
7       2/24/2020
12:22:27 AM     DB5EUR03FT059.eop-EUR03.prod.protection.outlook.com     VI1PR0901CA0087.outlook.office365.com   Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    1 sec
8       2/24/2020
12:22:28 AM     VI1PR0901CA0087.eurprd09.prod.outlook.com       DB6PR0902MB2005.eurprd09.prod.outlook.com       Microsoft SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384)    1 sec

Original Message Headers

Date: Sun, 23 Feb 2020 17:22:22 -0700 (MST)
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked]
CC: Seeta Seeta <[email-masked]>,
        "Fauzan Ahmad, Musalman" <[email-masked]>,
        Shakeeb Arsalan <[email-masked]>,
        Manish Kumar <[email-masked]>,
        escalations dxbteam <[email-masked]>
Subject: C&C Delay - 6459042829

Subject: C&C Delay - 6459042829
From: Apoorv Joshi <[email-masked]>
To: [email-masked], [email-masked]
Cc: Seeta Seeta <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Manish Kumar <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Sun, 23 Feb 2020 17:22:22 -0700 (MST)

External email sender, please take precaution.

Hi Team,

Kindly assist in closing the below case on priority. Thank you for your help!

Regards,
Apoorv
________________________________
From: "Thulasiraman Manoharan (TCS)" <[email-masked]>
To: "Mohammad Shababe Quamar" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Jessie Caparas" <[email-masked]>, "LMG OMS" <[email-masked]>, "LMG WMS" <[email-masked]>, "Gaurav Kumar (TCS)" <[email-masked]>
Cc: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "Sagaya Suresh Kumar" <[email-masked]>, "Sree Adhikessavan" <[email-masked]>, "Suvadeep Saha" <[email-masked]>, "Ramesh Gottimukkala" <[email-masked]>, "Jed Conlocops2" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Urvika Chaudhary" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>
Sent: Wednesday, 19 February, 2020 22:53:37
Subject: Re: Assistance for Case id - 409406, Order Number: 6459042829

Hi WMS Team,

Order was released to WMS on 31st Dec still not shipped to store. Can you please check and confirm the status.

Released date:2019-12-31 10:40

"<?xml version="1.0" encoding="UTF-8"?>
<OrderRelease EnterpriseCode="LMG_KSA" ReceivingNode="2299999"
    ReleaseNo="1" ReqShipDate="2020-01-03T13:00:00+00:00"
    SOReleaseGroupId="6459042829_20191231103434"
    SalesOrderNo="6459042829" SalesOrderNode="S" SalesOrderQuantity="S"
    SalesOrderTerritory="S" SalesOrderType="S"
    SellerOrganizationCode="LMG_KSA" ShipNode="2299001">
    <Order DocumentType="0006" EntryType="Hybris"
        OrderDate="2019-12-31T10:35:30+00:00" OrderNo="Y101267194">
        <PersonInfoBillTo AddressLine1="3712 الحسينية،"
            AddressLine2="3712 الحسينية،" AddressLine3="As Sumayri"
            City="Yanbu" Country="SA" EMailID="[email-masked]"
            FirstName="طلال احمد الشامي" State="JED" ZipCode="04-3-16-1626"/>
        <OrderDates>
            <OrderDate ActualDate="2019-12-31T10:33:33+00:00"/>
        </OrderDates>
        <PaymentMethods>
            <PaymentMethod PaymentType="CREDIT_CARD"/>
        </PaymentMethods>
        <HeaderCharges/>
        <HeaderTaxes/>
        <AdditionalAddresses/>
        <Extn ExtnCustomerPKTotal="8893036986372"
            ExtnDiscountTotal="13.00" ExtnIsStoreTransferInvolved="N"
            ExtnOrderTotal="125.10" ExtnOriginSite="21"
            ExtnPvTotalAmount="13.90" ExtnSubTotal="139.00" ExtnTaxTotal="5.00"/>
    </Order>
    <PersonInfoShipTo AddressLine1="Dana Mall"
        AddressLine3="Yanbu Al Baher" City="Yanbu" Country="SA"
        DayPhone="+966545645554" EMailID="[email-masked]"
        FirstName="Talaal Alshami" State="JED" ZipCode="04-3-16-1674"/>
    <OrderLine CarrierServiceCode="STANDARD" DeliveryMethod="PICK"
        DepartmentCode="1" GiftFlag="N" OrderedQty="1.00"
        PrimeLineNo="1" SoPrimeLineNo="1" SoSubLineNo="1"
        StatusQuantity="1.00" SubLineNo="1">
        <Item
            ItemDesc="Hello Kitty Printed Trolley Backpack with Zip Closure - 16 inches  -  Multicolour"
            ItemID="161647076" ItemType="NON-GDMS"/>
        <OrderStatuses>
            <OrderStatus>
                <Details ExpectedShipmentDate="2020-01-03T13:00:00+00:00"/>
            </OrderStatus>
        </OrderStatuses>
        <LinePriceInfo UnitPrice="279.00"/>
        <LineTaxes>
            <LineTax ChargeCategory="VAT" ChargeName="TAX" Tax="5.9571"
                TaxName="SASTD" TaxPercentage="5.00"/>
        </LineTaxes>
        <LineCharges>
            <LineCharge ChargeCategory="Discount"
                ChargeName="ProductFixedPricePromotion" ChargePerUnit="140.00"/>
            <LineCharge ChargeCategory="Discount"
                ChargeName="PromoVoucher" ChargePerUnit="13.90"/>
        </LineCharges>
        <Instructions/>
        <Extn ExtnPickUpStore="21135" ExtnReservationId="SA_11578929512492"/>
    </OrderLine>
</OrderRelease>
"

Thanks & Regards

Thulasiraman M

OMS Application Support

Mobile :+971523618117

Mail id :[email-masked]

________________________________
From: Mohammad Shababe Quamar <[email-masked]>
Sent: Wednesday, February 19, 2020 5:54 PM
To: Fauzan Ahmad . Musalman <[email-masked]>; Jessie Caparas <[email-masked]>; LMG OMS <[email-masked]>
Cc: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Sree Adhikessavan <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Jed Conlocops2 <[email-masked]>; ali inayat <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Urvika Chaudhary <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: RE: Assistance for Case id - 409406, Order Number: 6459042829

@LMG OMS<mailto:[email-masked]> Please response !

From: Fauzan Ahmad . Musalman <[email-masked]>
Sent: Monday, February 17, 2020 5:49 PM
To: Jessie Caparas <[email-masked]>; LMG OMS <[email-masked]>
Cc: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Sagaya Suresh Kumar <[email-masked]>; Sree Adhikessavan <[email-masked]>; Suvadeep Saha <[email-masked]>; Ramesh Gottimukkala <[email-masked]>; Jed Conlocops2 <[email-masked]>; ali inayat <[email-masked]>; Seeta Seeta <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Urvika Chaudhary <[email-masked]>; Manish Kumar <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Assistance for Case id - 409406, Order Number: 6459042829

External email sender, please take precaution.

Hi Team,

We are still waiting response for the below case. kindly check and do the needful.

Thank you for your help.

Regards,

Fauzan

________________________________

From: "Jessie Caparas" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad . Musalman" <[email-masked]<mailto:[email-masked]>>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>, "LMG OMS" <[email-masked]<mailto:[email-masked]>>
Cc: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Jed Conlocops2" <[email-masked]<mailto:[email-masked]>>, "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 13 February, 2020 10:32:38
Subject: RE: Assistance for Case id - 409406, Order Number: 6459042829

@LMG OMS<mailto:[email-masked]> as per JIRA team, the order has flown to OMS, however, order is still showing Submitted to WH.

Please check and advise.

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 12, 2020 1:22 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]<mailto:[email-masked]>>
Cc: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>; ali inayat <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Assistance for Case id - 409406, Order Number: 6459042829

External email sender, please take precaution.

Hi Team,

As per the below response we have raised it to the Jira team. We reqeust you to see the response received from them "According to Hybris order flown to OMS.. please check with OMS team"

Jira Link: https://landmark.atlassian.net/browse/REL-83645<https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Flandmark.atlassian.net%2Fbrowse%2FREL-83645&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7Ccf8c9481ec114fb9a91208d7b3b0380f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637175441763203440&sdata=GNlJurR204sY9R5e%2BOv32jM0QSUtDW3eIocEqzycSC8%3D&reserved=0>

Regards,

Fauzan

________________________________

From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]<mailto:[email-masked]>>
To: "Fauzan Ahmad . Musalman" <[email-masked]<mailto:[email-masked]>>, "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>, "Jed Conlocops2" <[email-masked]<mailto:[email-masked]>>
Cc: "ali inayat" <[email-masked]<mailto:[email-masked]>>, "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, 3 February, 2020 13:00:30
Subject: RE: Assistance for Case id - 409406, Order Number: 6459042829

Hi @Fauzan  Ahmad . Musalman<mailto:[email-masked]>

Order didn’t follow from Hybris,, please raise that on Jira

From: Fauzan Ahmad . Musalman <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 3, 2020 9:57 AM
To: Sagaya Suresh Kumar <[email-masked]<mailto:[email-masked]>>; Sree Adhikessavan <[email-masked]<mailto:[email-masked]>>; Suvadeep Saha <[email-masked]<mailto:[email-masked]>>; Ramesh Gottimukkala <[email-masked]<mailto:[email-masked]>>; Jed Conlocops2 <[email-masked]<mailto:[email-masked]>>
Cc: ali inayat <[email-masked]<mailto:[email-masked]>>; Seeta Seeta <[email-masked]<mailto:[email-masked]>>; Shakeeb Arsalan <[email-masked]<mailto:[email-masked]>>; Urvika Chaudhary <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Assistance for Case id - 409406, Order Number: 6459042829

External email sender, please take precaution.

Hi Team,

we are still waiting update on below case.

order was placed on 31 Dec 2019. and still not shipped to the store, kindly check and update if the order will be ship or cancel the order to refund for customer.

Thank you for your help.

Regards,

Fauzan

________________________________

From: "ali inayat" <[email-masked]<mailto:[email-masked]>>
To: "Sagaya Suresh Kumar" <[email-masked]<mailto:[email-masked]>>, "suvadeep saha" <[email-masked]<mailto:[email-masked]>>, "ramesh gottimukkala" <[email-masked]<mailto:[email-masked]>>, "sree adhikessavan" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, 25 January, 2020 13:15:31
Subject: Re: Assistance for Case id - 409406, Order Number: 6459042829

Hi Team

The order was placed on 31st Dec and still the items are not dispatched from Warehouse (source - Hybris).

Request to expedite on priorty basis.

Thanks

Inayat Ali

________________________________

From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "ali inayat" <[email-masked]<mailto:[email-masked]>>
Cc: "Seeta Seeta" <[email-masked]<mailto:[email-masked]>>, "Shakeeb Arsalan" <[email-masked]<mailto:[email-masked]>>, "Urvika Chaudhary" <[email-masked]<mailto:[email-masked]>>, "Fauzan Ahmad, Musalman" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, January 25, 2020 1:01:43 PM
Subject: Assistance for Case id - 409406, Order Number: 6459042829

Hi Team,

We request you to please help us resolve the below issue as we have escalated it to the warehouse twice and not received any response yet.

​

Problem statement: Order not shipped to the store

Case id - 409406

Order Number: 6459042829

Order Created: Dec 31, 2019

Order Delivery Mode: Store pickup

Store: Babyshop21135

​

Assistance required: Urgent delivery to the store

Kindly note that the above order is still not shipped from the warehouse to the store and there is no consignment created for the above order.

Kindly also note that it's been more than 20 days since the order got placed hence we request you to expedite the process so that it could be ready for pickup as soon as possible.

Regards,

Manish

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fwww.landmarkgroup.com%2F&data=02%7C01%7CMohammad.Quamar%40landmarkgroup.com%7Ccf8c9481ec114fb9a91208d7b3b0380f%7C1f9b09b4197c4f1cb0c5571a6ccc96c8%7C0%7C0%7C637175441763213397&sdata=jahLPxRDyXfKsIOQkuXc5l0YDzxlxyenBlzvGYRjq3U%3D&reserved=0>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com<http://www.landmarkgroup.com>

This e-mail message (which includes attachment/s thereto, if any, and the information therein), is legally privileged, proprietary, strictly confidential and exempt from disclosure, which is not waived or lost by mis-transmission or error. If you are not the original intended recipient of this message, it may be unlawful and illegal for you to read, print, retain, copy, disseminate, disclose or otherwise use this message, or take any action in reliance on it, and the same is prohibited and forbidden. If you have received this email in error, please notify the sender immediately by return reply and delete the message from your system without printing or making a copy. Neither the sender nor we are liable for any loss or damage as a result of this message, or for any delay, interception, corruption, virus, error, omission, improper or incomplete transmission thereof. www.landmarkgroup.com