Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 08:23:00 +0000

Hi Apoorv Joshi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  User User                    I hope this email finds you well. I am reaching out to you with regards to my recent purchase of [product name], which unfortunately did not live up to my expectations. As a loyal customer, I was expecting nothing but the best from your brand, but I was left disappointed with the quality of the product.  Even though the return period has expired, I am kindly requesting for your assistance in returning the product as it has become unusable after just a few months of use. I believe that the high price and brand reputation of the product should have ensured better quality and durability.  I am hoping that you can provide me with a solution that would allow me to return the product and receive a refund or exchange it for a better quality item. I would truly appreciate any assistance you can offer me in this regard.  Thank you for you
 r attention to this matter. I look forward to hearing back from you soon.           12:14 AM, 17th Apr                     User                    I hope this email finds you well. I am writing to you regarding my recent purchase of [product name] from your store. Unfortunately, after wearing the shoes only a few times, I have noticed that the soles have started to come off.  As a loyal customer, I am disappointed with the quality of the product and would like to request your assistance in returning the shoes for a refund or exchange. I understand that the return period has expired, but I hope you can make an exception in my case, considering that the shoes have been worn only 4 to 5 times.  I believe that the shoes were quite expensive and expected them to last longer, given their brand and quality. I would appreciate it if you could provide me with a solution that would allow me to return the shoes and receive a refund or exchange them for a better quality product.  Thank you for 
 your attention to this matter. I look forward to hearing back from you soon.           01:12 AM, 17th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6092195