Subject: Ticket Assigned - Conversation with User
From: Centrepoint <[email-masked]>
To: [email-masked]
Date: Mon, 17 Apr 2023 07:13:14 +0000

Hi Apoorv Joshi,  A new ticket has been assigned to you. Please follow the link below to view the ticket.  Conversation with  User User                    Assalamu alikum           11:17 PM, 16th Apr                     User                    I have made an order which should have been delivered on 12th April and today is 16th April there’s no track of the order there’s no update           11:19 PM, 16th Apr                     User                    I have messaged through the app chat they said they fix the problem           11:19 PM, 16th Apr                     User                    When there was again no response I called and spoke to an agent he said he has mailed the correct phone no.and all of that and I will receive my order. But in the app it shows the orders returned. How is this even possible very disappointing!           11:22 PM, 16th Apr                     User                    And this is not the first time last time the order was cancelled without even informing me           11:22 PM, 16th Apr                     User                    I wanted this order urgently the shop cancels the order themselves without even informing of you can’t deliver you should atleast inform           11:25 PM, 16th Apr                     User                    there’s no reply to any of my messages since yesterday and call service is not working           11:26 PM, 16th Apr                     User                    very disappointing           11:26 PM, 16th Apr                     User                    pls check my order and inform now atleast order no. 6822430480           11:28 PM, 16th Apr                     User                    phone no. 0545767503           11:28 PM, 16th Apr                     User                    I don’t want it now cancel it           11:50 PM, 16th Apr                                          View conversation in Freshchat https://landmarkgroupservice.freshdesk.com/helpdesk/tickets/6091193