Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Date: Tue, 11 Apr 2023 07:32:20 +0000 (UTC)

Hey Apoorv Joshi ,

You have new message(s) in this group.

Livesalesman Team

M

Manish Kumar

Hi @mohmoud.elsayed
We have noticed for if we are creating child ticket on Bot generated ticket, then child tickets are getting reassinged back to the source group automatically.
For example:
Child ticket id 6029494

fixed

Mahmoud Emad Elsayed

M

Manish Kumar

Hi @malik.ismail @akshay.berry1 @jessie.caparas

Please help us on the below chat the cx is not leaving chat and only asking for Arabic manager to solve her issue on chat only
https://landmarkgroup16.freshchat.com/a/510395015250362/inbox/0/332122/conversation/730588689266143

for ticket 5767062 issue resolved. ask customer to try now.

Malik Ismail

M

4898961

Malik Ismail

M

pending since Sep. why not assign it to DXB ?

Malik Ismail

D

@nikhil.bishnoi please check this and reply

Deeksha

N

Malik Ismail

for ticket 5767062 issue resolved. ask customer to try now.

Getting this done.

Nikhil Bishnoi

M

Malik Ismail

pending since Sep. why not assign it to DXB ?

for any delay in bank transfer Pls assign to DXB

Malik Ismail

D

@nikhil.bishnoi please update the team about this.

Deeksha

N

Deeksha

@nikhil.bishnoi please update the team about this.

Noted. Will inform the team for the same.

Nikhil Bishnoi

Join the conversation now

Collaborate on the go!

|

Please do not reply to this email as it is automated and cannot be responded to.

powered by Freshconnect, Freshworks Inc.