Subject: Re: Re-process refund to Oman Net - 1716304277
From: Manish Kumar <[email-masked]>
To: Akramullah Khan <[email-masked]>, Ansari Mustak <[email-masked]>
Cc: Riyas Muhammad <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Sun, 9 Apr 2023 05:17:09 -0700 (MST)

Dear Team, 

Kindly assist us on the below request. 

Thanks for your help! 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Ansari Mustak" <[email-masked]>, "Riyas Muhammad" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Friday, April 7, 2023 2:47:50 PM 
Subject: Re-process refund to Oman Net - 1716304277 

Hi Team, 

Please assist us with this. 

Problem Statement: Refund Follow Up 

Order id: 1716304277 
Order date: Feb 25, 2023 
Refund amount: OMR 12.3 
Payment method: OMANNET 

Issue description: The customer wants the refund to be in his/her bank account (OMANNET), and we have raised the issue to Jira team under this link https://landmark.atlassian.net/browse/REL-170424 and they informed us that the amount has been removed, so please check and do the needful. 

Thanks for your help! 

Regards, 
Nikhil.