Subject: Fwd: Request for RRN number - 9419225705
From: Nikhil Bishnoi <[email-masked]>
To: Escalations Dxbteam <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>
Date: Fri, 7 Apr 2023 03:49:15 -0700 (MST)

Hi Team, 

Kindly assist with RRN number as the same is not available online. We have shared the screenshot that the refund has been approved, but still the cx is not agreeing to close the chat. 

Please help. 

Regards, 
Nikhil. 

From: "Samradh Chauhan" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 7 April, 2023 15:46:33 
Subject: Request for RRN number 

Hi Team, 

Order ID: 9419225705 
Email ID: [email-masked] 
Mode of refund: Apple pay 
Request token:169999990932764626 
Amount: AED 36 

The customer has contacted us regarding the refund of the partial cancel which was accepted on 3/15/23 but still the customer did not received the refund and he also contacted the bank. 

Kindly check on this issue and provide us with the RRN number on priority basis. 

Regards, 
Samradh