Subject: RE: Amount was dedected from the account but the order was not placed - 1717830048
From: Akramullah Khan <[email-masked]>
To: Manish Kumar <[email-masked]>, Ansari Mustak <[email-masked]>, Venkatesh Krishnaswamy <[email-masked]>
Cc: Malik Ismail <[email-masked]>, Apoorv Joshi <[email-masked]>, Ibrahim Rayia <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>
Date: Wed, 5 Apr 2023 10:41:49 +0000

Dear @Ansari Mustak<mailto:[email-masked]> / @Venkatesh Krishnaswamy<mailto:[email-masked]>,

Can you please check below order bank credit status and refund amount.

Order is on validation cancel.

Akram Ullah Khan
Executive - MIS
Landmark Group Oman
Mobile CUG No : +968-94495050
Direct Lan No    : +968-22085943
Oasis Mall, Al Khuwair, Madinat Qaboos Street.

Public
From: Manish Kumar <[email-masked]>
Sent: Thursday, March 30, 2023 12:39 PM
To: Ansari Mustak <[email-masked]>; Akramullah Khan <[email-masked]>
Cc: Malik Ismail <[email-masked]>; Apoorv Joshi <[email-masked]>; Ibrahim Rayia <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>
Subject: Re: Amount was dedected from the account but the order was not placed - 1717830048

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Team,

Kindly assist us on the below request.

Problem Statement: Amount dedected from the account but the order was not placed

Order Date : Mar 6, 2023

Order ID: 1717830048

amount: 21.30 OMR

Assistance Required: Process refund as soon as possible.

Issue Description: The order was on validation cancel and the cx provided bank statement which shows that the transaction was done.

Please check the attachments.

Regards,
Manish

________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "malik ismail" <[email-masked]<mailto:[email-masked]>>
Cc: "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>, "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Ibrahim Rayia" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, March 28, 2023 5:20:13 PM
Subject: Re: Amount was dedected from the account but the order was not placed - 1717830048

Hi Malik,

Kindly help us on the below to get the further update.

Thank you for your help.

Regards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Ansari Mustak" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Ibrahim Rayia" <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, March 25, 2023 8:25:59 PM
Subject: Fwd: Amount was dedected from the account but the order was not placed - 1717830048

Hi Team,

Kindly assist us with the below query. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Ibrahim Rayia" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Cc: "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, 22 March, 2023 10:14:23
Subject: Amount was dedected from the account but the order was not placed - [email-masked]<mailto:[email-masked]>

Hi team,

Problem Statement: Amount dedected from the account but the order was not placed

Order Date : Mar 6, 2023

Order ID: 1717830048

amount: 21.30 OMR

Assistance Required: Process refund as soon as possible.

Issue Description: The order was on validation cancel and the cx provided bank statement which shows that the transaction was done.

Please check the attachments.

Regards,

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