Subject: Re: Amount was dedected from the account but the order was not placed - 1717830048
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: Ansari Mustak <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Ibrahim Rayia <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Tue, 28 Mar 2023 04:50:13 -0700 (MST)

Hi Malik, 

Kindly help us on the below to get the further update. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Ansari Mustak" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Ibrahim Rayia" <[email-masked]> 
Sent: Saturday, March 25, 2023 8:25:59 PM 
Subject: Fwd: Amount was dedected from the account but the order was not placed - 1717830048 

Hi Team, 

Kindly assist us with the below query. Thank you for your help. 

Regards, 
Nikhil. 

From: "Ibrahim Rayia" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 22 March, 2023 10:14:23 
Subject: Amount was dedected from the account but the order was not placed - [email-masked] 

Hi team, 

Problem Statement: Amount dedected from the account but the order was not placed 

Order Date : Mar 6, 2023 

Order ID: 1717830048 

amount: 21.30 OMR 

Assistance Required: Process refund as soon as possible. 

Issue Description: The order was on validation cancel and the cx provided bank statement which shows that the transaction was done. 

Please check the attachments. 

Regards,