Subject: Re: INCOMPLETE CUSTOMER DETAILS-22-MAR-23
From: Apoorv Joshi <[email-masked]>
To: Jessie Caparas <[email-masked]>
Cc: Mohammed Athar <[email-masked]>, malik ismail <[email-masked]>, Mohamed Mahmoud <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Manish Kumar <[email-masked]>, "Rohit Kamath, TCS" <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 28 Mar 2023 00:24:08 -0700 (MST)

Hi Jessie, 

PFB, we have contacted the customers on the following tickets: 

Ticket 	Order Nr. 
5915189 	6181316230 
5915222 	6801857018 
5915251 	6811608533 
5915267 	6808348486 
5915288 	6807275692 
5915302 	6808186906 
5915312 	6803361904 
5915319 	6189291034 
5915330 	6806152007 

Regards, 
Apoorv 

From: "Jessie Caparas" <[email-masked]> 
To: "Mohammed Athar" <[email-masked]>, "malik ismail" <[email-masked]>, "Mohamed Mahmoud" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Cc: "Rohit Kamath, TCS" <[email-masked]>, "escalations dxbteam" <[email-masked]> 
Sent: Thursday, March 23, 2023 6:48:04 PM 
Subject: RE: INCOMPLETE CUSTOMER DETAILS-22-MAR-23 

[ mailto:[email-masked] | @Nikhil Bishnoi ] [ mailto:[email-masked] | 
@Manish Kumar ] [ mailto:[email-masked] | @Apoorv Joshi ] 

Can you please check for non-home. 

Jessie Caparas 

Team Leader 

+971 4 5172087 

Landmark Group HQ, Marina, Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

From: Mohammed Athar (TCS) <[email-masked]> 
Sent: Wednesday, March 22, 2023 6:18 PM 
To: Malik Ismail <[email-masked]>; Mohamed Mahmoud <[email-masked]>; HB Customercarefloor <[email-masked]>; HCCustomer Carefloor <[email-masked]>; KSA CCCTeamLeaders <[email-masked]>; HB Customercarefloor <[email-masked]> 
Cc: Rohit Kamath (TCS) <[email-masked]>; Escalations Dxbteam <[email-masked]>; Tarek Mohamedali <[email-masked]>; Hamza Nouri Ahmad Abu Azzam <[email-masked]>; Ismail Aboukhater <[email-masked]>; Yahia Taha <[email-masked]>; Momen Elmassry <[email-masked]> 
Subject: INCOMPLETE CUSTOMER DETAILS-22-MAR-23 

Hi All, 

Please provide the correct bank details for the below orders to re-process the refund. 

Note: If no details are received in 3 working days will close the tickets 

	

Order Nr. 	

Ticket 	

CONCEPT 	

REJECTION REASON 

6181316230 	

9072000 	

MAX 	

INVALID ACCOUNT DETAILS 

6801857018 	

9232467 	

CP 	

Account name is mismatch 

6811608533 	

9311004 	

MAX 	

Single Name 

6804525733 	

9308009 	

HC 	

INVALID bank details 

6808348486 	

9308007 	

BS 	

INVALID IBAN 

6807275692 	

9310000 	

MAX 	

Name is Mismatch 

6810891699 	

9309000 	

HC 	

INVALID bank details 

6811103869 	

9308004 	

HB 	

INVALID bank details 

6808591860 	

9308005 	

HC 	

INVALID bank details 

6803865693 	

9308002 	

HC 	

INVALID bank details 

6808186906 	

9302000 	

CP 	

Single Name 

6803361904 	

9300004 	

CP 	

INVALID IBAN 

6189291034 	

9297003 	

MAX 	

Single Name 

6806152007 	

9299000 	

CP 	

Account name is mismatch 

Thanks & Regards, 

Athar Mohammed, 

Finance Executive-Ecom 

Extn 3183 

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