Subject: Re: Remarks not updated - Goodwill refund (LSM)
From: Deeksha Dadu <[email-masked]>
To: Mohd Imran <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Escalations Dxbteam <[email-masked]>, Saurabh Dadu <[email-masked]>
Date: Mon, 27 Mar 2023 10:19:02 +0000

Hi Imran,

Thanks for sharing this, looking into this right away.

Regards,
Deeksha
________________________________
From: Mohd Imran <[email-masked]>
Sent: Monday, March 27, 2023 3:46 PM
To: Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>; Escalations Dxbteam <[email-masked]>; Saurabh Dadu <[email-masked]>; Deeksha Dadu <[email-masked]>
Subject: Remarks not updated - Goodwill refund (LSM)

Hi All,

Team is not putting proper remarks while processing goodwill refunds, below are the agent-wise details with the number of refunds processed for this financial year.

Do share feedback, with all the agents and keep a check on this for future reference. As goodwill proceeded without remarks will be considered as a SOP violation.

Attached is the data dump for your reference.

Agent name

LSM

Mohammed Murshed

317

Reenad Alosaimi

305

elharith.elsiddig

203

Khalid Alamri

198

Apoorv

153

Abdulrahman Alqumea

65

Abdulmajeed Alanzy

58

Nikhil Bishnoi

46

Afnan Eyad

31

Alanoud Alotaibi

28

Latifa Alsunaidi

26

Hessah Alsufayyan

19

Hilah Alolayan

15

Bidipta Dutta

13

Budoor Alhodaibi

13

Rashid Rashoud

13

Modhi Alanzi

10

Batool Alotibi

9

Mohd Elbadri

8

Safa Mursel

3

samer.salmeh

2

Manish Kumar

1

Zaid Ahmad

1

Grand Total

1537

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Regards,

Mohd. Imran

Customer Support WEB TEAM.

Landmark Tower, Dubai

+971-45172116

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