Subject: Fwd: Process refund in BENEFIT - 7815519906
From: Nikhil Bishnoi <[email-masked]>
To: "Zeeshan Mohammad, TCS" <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Mohammad Khalid <[email-masked]>
Date: Sun, 19 Mar 2023 01:53:10 -0700 (MST)

Hi Zeeshan, 

Kindly assist with the refund back to BENEFIT against the order id 7815519906, for BHD 10.50. The same was cancelled from My Credits by Jira (PFA). 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Mohammad Khalid" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Friday, 17 March, 2023 20:29:11 
Subject: Process refund in BENEFIT 

Hi Team, 

Please assist us with this. 

Problem Statement: My credit Removed, Process refund in BENEFIT 

Order id: 7815519906 

Order date: Feb 20, 2023 

Refund amount: BHD 10.5 

Payment method: BENEFIT 

Issue description: The customer wants the refund to be processed to his card (BENEFIT), My Credit is removed, please transfer the amount to the BENEFIT. 

Thanks for your help! 
Mohammad Khalid