Subject: Re: Fresh desk & Fresh Chat credential create request
From: Apoorv Joshi <[email-masked]>
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Cc: gaurav yadav <[email-masked]>, malik ismail <[email-masked]>, Jessie Caparas <[email-masked]>, deeksha <[email-masked]>
Date: Mon, 6 Mar 2023 07:04:23 -0700 (MST)

Hi Mahmoud, 

For the following users did not receive the freshchat invite, kindly check once- 

[email-masked] 
[email-masked] 
[email-masked] 

Regards, 
Apoorv 

From: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]> 
To: "gaurav yadav" <[email-masked]>, "malik ismail" <[email-masked]> 
Cc: "Jessie Caparas" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "deeksha" <[email-masked]> 
Sent: Monday, March 6, 2023 10:46:58 AM 
Subject: RE: Fresh desk & Fresh Chat credential create request 

Done 

From: Gaurav Yadav <[email-masked]> 
Sent: Saturday, March 4, 2023 5:50 PM 
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; Malik Ismail <[email-masked]> 
Cc: Jessie Caparas <[email-masked]>; Apoorv Joshi <[email-masked]>; deeksha <[email-masked]> 
Subject: Fresh desk & Fresh Chat credential create request 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Mahmoud 

Can you please create Fresh Desk & Fresh chat ID of the following: 

Rahaf Alotaibi - [ mailto:[email-masked] | [email-masked] ] 

Tahani Alanazi - [ mailto:[email-masked] | [email-masked] ] 

Amani Alotaibi - [ mailto:[email-masked] | [email-masked] ] 

Heba Makkawi - [ mailto:[email-masked] | [email-masked] ] 

Reem Alhamdan - [ mailto:[email-masked] | [email-masked] ] 

Amnah Yousif - [ mailto:[email-masked] | [email-masked] ] 

Groups for access - LSM KSA Call Centre, KSA Warehouse Escalation, Escalation dxb team, KSA Chats all LSM 

Role will be agent for all the above users. 

Thanks, 

Gaurav 

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