Subject: Re: Wrong information
From: Deeksha Dadu <[email-masked]>
To: "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "[email-masked]" <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>, Nashwa Elshafey <[email-masked]>, Malik Ismail <[email-masked]>
Date: Thu, 23 Feb 2023 13:48:34 +0000

Hi Mahmoud,

We reviewed all these chats; they are all clearly agents' mistakes. We have asked for an explanation from these agents and will be taking a strict action against them.

Sincere apologies for this.

Regards,
Deeksha
________________________________
From: Deeksha Dadu <[email-masked]>
Sent: Thursday, February 23, 2023 5:59 PM
To: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>; [email-masked] <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>; Nashwa Elshafey <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Re: Wrong information

Hi Mahmoud,

Thank you for your email.

Will review these with the team and get back to you as soon as possible.

Regards,
Deeksha
________________________________
From: Mahmoud Emadeldin Mahmoud Elsayed <[email-masked]>
Sent: Thursday, February 23, 2023 5:31 PM
To: [email-masked] <[email-masked]>; Deeksha Dadu <[email-masked]>
Cc: Mustehsan Siddiqui <[email-masked]>; Nashwa Elshafey <[email-masked]>; Malik Ismail <[email-masked]>
Subject: Wrong information

Hi team,

Please check, review, and share your feedback for the below conversations with the customer.

[#5623882] Conversation with نجود : Landmark Group (freshdesk.com)<https://landmarkgroupservice.freshdesk.com/a/tickets/5623882>

[#5628972] Conversation with نجود/refund issue amount : Landmark Group (freshdesk.com)<https://landmarkgroupservice.freshdesk.com/a/tickets/5628972>

[#5600235] Conversation with نجود : Landmark Group (freshdesk.com)<https://landmarkgroupservice.freshdesk.com/a/tickets/5600235>

[#5576048] refund issue : Landmark Group (freshdesk.com)<https://landmarkgroupservice.freshdesk.com/a/tickets/5576048>

[#5573484] Conversation with نجود : Landmark Group (freshdesk.com)<https://landmarkgroupservice.freshdesk.com/a/tickets/5573484>

[#5503746] rej ref : Landmark Group (freshdesk.com)<https://landmarkgroupservice.freshdesk.com/a/tickets/5503746>

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