Subject: Non-voice Score card Update
From: Nashwa Elshafey <[email-masked]>
To: AE-HQ-LMG DIGITAL-05-ANCH <[email-masked]>, Mohd Imran <[email-masked]>, Malik Ismail <[email-masked]>, Apoorv Joshi <[email-masked]>, "[email-masked]" <[email-masked]>, Safa Mursel <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Bidipta Dutta <[email-masked]>, Deeksha Dadu <[email-masked]>
Date: Tue, 21 Feb 2023 12:42:51 +0000

Dear team,

Wish you a good day!

As you are aware that we are going to have more changes coming this year , so following the changes on the calibration process now we will have a new score card which will be implemented by 1st Mar.
Meaning any calls to be audited from 1st Mar onwards must be done using the New score card.

A training session for the new score card will be tomorrow at 1:00 PM UAE time.

If you need any further assistance feel free to get back to me.

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