Subject: RE: Unable to create CsCockpit Ticket for OMANNET Refund.
From: Akramullah Khan <[email-masked]>
To: Neha K <[email-masked]>, Jennie James <[email-masked]>, production_support <[email-masked]>
Cc: Sankar Thulasimani <[email-masked]>, Reshmaa KJ <[email-masked]>, Sreejith Sreekumar <[email-masked]>, Suhas Bennikal <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Tue, 14 Feb 2023 06:25:23 +0000

Dear Neha,

Yes able to create now.

Thanks for quick response

Akram Ullah Khan
Executive - MIS
Landmark Group Oman
Mobile CUG No : +968-94495050
Direct Lan No    : +968-22085943
Oasis Mall, Al Khuwair, Madinat Qaboos Street.

Public
From: Neha K <[email-masked]>
Sent: Tuesday, February 14, 2023 10:23 AM
To: Akramullah Khan <[email-masked]>; Jennie James <[email-masked]>; production_support <[email-masked]>
Cc: Sankar Thulasimani <[email-masked]>; Reshmaa KJ <[email-masked]>; Sreejith Sreekumar <[email-masked]>; Suhas Bennikal <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: Re: Unable to create CsCockpit Ticket for OMANNET Refund.

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi @Akramullah<mailto:[email-masked]>,

Cscockpit is up, please try creating tickets now.

Regards,
Neha K

From: 'Neha K' via Production Support <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 14 February 2023 at 11:32 AM
To: Akramullah Khan <[email-masked]<mailto:[email-masked]>>, Jennie James <[email-masked]<mailto:[email-masked]>>, production_support <[email-masked]<mailto:[email-masked]>>
Cc: Sankar Thulasimani <[email-masked]<mailto:[email-masked]>>, Reshmaa KJ <[email-masked]<mailto:[email-masked]>>, Sreejith Sreekumar <[email-masked]<mailto:[email-masked]>>, Suhas Bennikal <[email-masked]<mailto:[email-masked]>>, Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>, Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Unable to create CsCockpit Ticket for OMANNET Refund.

** This mail has been sent from an external source **
Hi @Akramullah<mailto:[email-masked]>,

We will restart the cscockpit and update, please keep the CS team informed.

Regards,
Neha K

From: Akramullah Khan <[email-masked]<mailto:[email-masked]>>
Date: Tuesday, 14 February 2023 at 11:30 AM
To: Jennie James <[email-masked]<mailto:[email-masked]>>, production_support <[email-masked]<mailto:[email-masked]>>
Cc: Sankar Thulasimani <[email-masked]<mailto:[email-masked]>>, Reshmaa KJ <[email-masked]<mailto:[email-masked]>>, Sreejith Sreekumar <[email-masked]<mailto:[email-masked]>>, Suhas Bennikal <[email-masked]<mailto:[email-masked]>>, Neha K <[email-masked]<mailto:[email-masked]>>
Subject: Unable to create CsCockpit Ticket for OMANNET Refund.
Dear Team,

Facing same issue again unable to create ticket.

Akram Ullah Khan
Executive - MIS
Landmark Group Oman
Mobile CUG No : +968-94495050
Direct Lan No    : +968-22085943
Oasis Mall, Al Khuwair, Madinat Qaboos Street.

Public
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