Subject: RE: Refund to benefit 7808701191
From: Mohmed Ghadiyali <[email-masked]>
To: "[email-masked]" <[email-masked]>, Payment Gateway Team <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Zai Haq <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Ajith Palakandy <[email-masked]>
Date: Wed, 8 Feb 2023 13:27:35 +0000

Hi @[email-masked]<mailto:[email-masked]> @Payment Gateway Team<mailto:[email-masked]>

Refund Amount BHD- 24

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
1/3/2023 9:40
'677950
'BENEFIT
'480750
1 - Purchase
'048
'36
'CAPTURED
'00
'7808701191
'202300314024522
'300352179235
'7
'193.188.105.148
'ea643757-be4f-4cf7-a19d-f1c36b66686e
'BENEFIT

Regards,

Mohmed Ghadiyali

From: Ajith Palakandy <[email-masked]>
Sent: Wednesday, February 8, 2023 2:12 PM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Zai Haq <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>
Subject: RE: Refund to benefit 7808701191

Pls proceed with the refund.

From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 8, 2023 11:52 AM
To: Ajith Palakandy <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Zai Haq <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Subject: RE: Refund to benefit 7808701191

Hi @Ajith Palakandy<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 8, 2023 11:44 AM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Zai Haq <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund to benefit 7808701191

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 24

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
1/3/2023 9:40
'677950
'BENEFIT
'480750
1 - Purchase
'048
'36
'CAPTURED
'00
'7808701191
'202300314024522
'300352179235
'7
'193.188.105.148
'ea643757-be4f-4cf7-a19d-f1c36b66686e
'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, February 8, 2023 12:38 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Zai Haq <[email-masked]<mailto:[email-masked]>>
Subject: Fwd: Refund to benefit 7808701191

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

As per customer's request My Credits were reversed under REL-166067 (PFA). Kindly re-process the refund to the original mode of payment.

Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Zai Haq" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Friday, 3 February, 2023 20:25:05
Subject: Refund to benefit 7808701191

Hi Team,

Refund for the order 7808701191 for returned RMA 1003731206 was processed to My credits. Cx requested for the refund to original payment mode. Refund from my credit has been removed.
Kindly process the refund to original payment mode Benefit.

Regards,
zai

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