Subject: Re: Complaint -Chat Agent
From: Manish Kumar <[email-masked]>
To: jessie caparas <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>
Date: Tue, 7 Feb 2023 04:55:11 -0700 (MST)

Dear Jessie, 

Thank you for sharing this, we have already cascaded it. 

We have tried to find the chat with Customer name - Faisal Alazemi, Customer contact number: +96566074430 and his email - [email-masked], however we are unable to locate any chat for this customer or any email. 

We will be more careful and keep monotoring the chats. 

Thank you for your help. 

Regards, 
Manish 

From: "jessie caparas" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]> 
Sent: Tuesday, February 7, 2023 3:43:30 PM 
Subject: Complaint -Chat Agent 

Hi Team, 

Please check on this on priority. 

Ticket ID 5673977 

Jessie Caparas 

Team Leader 

+971 4 5172087 

Landmark Group HQ, Marina, Dubai, UAE. 

[ http://www.landmark.digital/ | www.landmark.digital ] 

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