Subject: RE: Benefit Trasnfer: Order ID: 7806952792
From: Mohmed Ghadiyali <[email-masked]>
To: "[email-masked]" <[email-masked]>, Payment Gateway Team <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Abdulqader Ahmed <[email-masked]>, Apoorv Joshi <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>, Manish Kumar <[email-masked]>, Ajith Palakandy <[email-masked]>
Date: Mon, 6 Feb 2023 15:30:05 +0000

Hi @[email-masked]<mailto:[email-masked]> @Payment Gateway Team<mailto:[email-masked]>

Refund Amount BHD- 3.30

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
12/23/2022 7:49
'677950
'BENEFIT
'574380
1 - Purchase
'048
'7.3
'CAPTURED
'00
'7806952792
'202235735474365
'235711887379
'7
'109.63.112.58
'19039199-78a4-4a51-a3bd-7cc516906528
'BENEFIT

Regards,

Mohmed Ghadiyali

From: Ajith Palakandy <[email-masked]>
Sent: Monday, February 6, 2023 6:18 PM
To: Mohmed Ghadiyali <[email-masked]>
Cc: Escalations Dxbteam <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Abdulqader Ahmed <[email-masked]>; Apoorv Joshi <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>; Manish Kumar <[email-masked]>
Subject: RE: Benefit Trasnfer: Order ID: 7806952792

Pls proceed with the refund

From: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 6, 2023 4:41 PM
To: Ajith Palakandy <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Abdulqader Ahmed <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>
Subject: RE: Benefit Trasnfer: Order ID: 7806952792

Hi @Ajith Palakandy<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 6, 2023 4:21 PM
To: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Abdulqader Ahmed <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Benefit Trasnfer: Order ID: 7806952792

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 3.30

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
12/23/2022 7:49
'677950
'BENEFIT
'574380
1 - Purchase
'048
'7.3
'CAPTURED
'00
'7806952792
'202235735474365
'235711887379
'7
'109.63.112.58
'19039199-78a4-4a51-a3bd-7cc516906528
'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 6, 2023 2:59 PM
To: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Cc: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Abdulqader Ahmed <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>
Subject: Re: Benefit Trasnfer: Order ID: 7806952792

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Dear Zeeshan,

Please asist us on the below benefit transfer request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Abdulqader Ahmed" <[email-masked]<mailto:[email-masked]>>
To: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Cc: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, February 6, 2023 4:21:10 PM
Subject: Bank Transfer

Hi team

Problem Statement: Bank Transfer

Order Date: Dec 23, 2022
Order ID: 7806952792
Value of the return items : 3.3BHD
Ticket no; 5658152
Jira link; https://landmark.atlassian.net/browse/REL-166527

Assistance Required: Need to transfer the money to the bank account.

Issue Description: The customer place the order Through BENEFIT and his refund was processed in My Credit and he was chasing his refund in his bank account, now the amount has been removed from the My Credit Account, so kindly do manual refund for this customer.

Regards
ABdulqader,

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