Subject: Reply in Group: Livesalesman Team
From: Akshay Berry via Freshconnect <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Date: Fri, 27 Jan 2023 11:26:06 +0000 (UTC)

Hey Apoorv Joshi ,

Akshay Berry has replied to your message in this group.

Livesalesman Team

A

Apoorv Joshi

I believe agent got confused here with the note and took it as a refund approval. The agent is not here today, I will speak to her when she is in the shift and will coach her on this. Apologies for this.

note also says return and not goodwill refund

Akshay Berry

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