Subject: Re: UAE Hybris not working properly
From: Manish Kumar <[email-masked]>
To: vijay kumar <[email-masked]>
Cc: Nikhil Bishnoi <[email-masked]>, sysops <[email-masked]>, Lakshmi <[email-masked]>, jessie caparas <[email-masked]>, Mohamed Mahmoud <[email-masked]>, Linu Lakshmanan <[email-masked]>, escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, deeksha <[email-masked]>, Sreejith Sreekumar <[email-masked]>, vijayakumar illuri <[email-masked]>
Date: Wed, 25 Jan 2023 04:09:33 -0700 (MST)

Hi Vijay, 

Thank you for your help, It is working fine now. 

Regards, 
Manish 

From: "vijay kumar" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]> 
Cc: "sysops" <[email-masked]>, "Lakshmi" <[email-masked]>, "jessie caparas" <[email-masked]>, "Mohamed Mahmoud" <[email-masked]>, "Linu Lakshmanan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohd. Elbadri" <[email-masked]>, "deeksha" <[email-masked]>, "Sreejith Sreekumar" <[email-masked]>, "vijayakumar illuri" <[email-masked]> 
Sent: Wednesday, January 25, 2023 4:34:23 PM 
Subject: Re: UAE Hybris not working properly 

Hello Nikhil and Manish, 
UAE and KSA hybris is loading fine now. Can you please check and confirm? 

PFA. 

Many Thanks, 
Vijay 

On Wed, Jan 25, 2023 at 2:30 PM Vijaya Kumar < [ mailto:[email-masked] | [email-masked] ] > wrote: 

Hello Nikhil/Manish, 
We have a global outage in Microsoft impacting the Azure cloud, Teams,Outlook, office 365. This can impact our Hybris CS applications. 

Many Thanks, 
Vijay 

On Wed, Jan 25, 2023 at 1:50 PM Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > wrote: 

BQ_BEGIN

Hi Team, 

Kindly assist as UAE hybris is not working. Please find attached the screenshot for the same. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Vijaya Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Lakshmi" < [ mailto:[email-masked] | [email-masked] ] >, "Sysops" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Mohamed Mahmoud" < [ mailto:[email-masked] | [email-masked] ] >, "Linu Lakshmanan" < [ mailto:[email-masked] | [email-masked] ] >, "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "deeksha" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "sreejith sreekumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 20 January, 2023 12:02:47 
Subject: Re: UAE Hybris not working properly 

Hi Vijaya, 

Thank you for the notification. UAE hybris is up and running now. Even RMA's can be created now. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Vijaya Kumar" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] >, "Lakshmi B" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Sysops" < [ mailto:[email-masked] | [email-masked] ] >, "Jessie Caparas" < [ mailto:[email-masked] | [email-masked] ] >, "Mohamed Mahmoud" < [ mailto:[email-masked] | [email-masked] ] >, "Linu Lakshmanan" < [ mailto:[email-masked] | [email-masked] ] >, "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Elbadri" < [ mailto:[email-masked] | [email-masked] ] >, "deeksha" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "sreejith sreekumar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, 20 January, 2023 11:54:07 
Subject: Re: UAE Hybris not working properly 

Hello Nikhil, 
UAE hybris is up now. Can you please check now? 

PFA. 

Many Thanks, 
Vijay 

On Fri, Jan 20, 2023 at 11:47 AM Vijaya Kumar < [ mailto:[email-masked] | [email-masked] ] > wrote: 

BQ_BEGIN

[ mailto:[email-masked] | +Lakshmi B ] 

Hello Nikhil, 

We did hybris restart on UAE hybris as CS users are unable to create any tickets. We will confirm once UAE hybris is up. 

Many Thanks, 
Vijay 

On Fri, Jan 20, 2023 at 11:38 AM Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > wrote: 

BQ_BEGIN

HI Team, 

Kindly assist as UAE hybris is not working. Please find attached the screenshot for the same. 

Thank you for your help. 

Regards, 

Nikhil. 

BQ_END

BQ_END

BQ_END