Subject: Re: Audit Report: Jan 15 - Jan 21, 2023
From: Apoorv Joshi <[email-masked]>
To: Nashwa Elshafey <[email-masked]>
Cc: Bidipta Dutta <[email-masked]>, Safa Mursel <[email-masked]>, Manish Kumar <[email-masked]>, Mohd Imran <[email-masked]>, Nikhil Bishnoi <[email-masked]>, deeksha <[email-masked]>, Mustehsan Siddiqui <[email-masked]>
Date: Tue, 24 Jan 2023 05:07:30 -0700 (MST)

Hi Nashwa, 

Apologies for this, I will share the report for the previous week again by tomorrow as per the cycle you have mentioned and we will make sure the next reports also which I send are as per the cycle. 

Thank you for your help. 

Regards, 
Apoorv 

From: "Nashwa Elshafey" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "Bidipta Dutta" <[email-masked]>, "Safa Mursel" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "deeksha" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]> 
Sent: Tuesday, January 24, 2023 2:08:26 PM 
Subject: RE: Audit Report: Jan 15 - Jan 21, 2023 

Hi Apoorv, 

Please make sure to share the reports with right audit date as per the report cycle : 

    * Report cycles should be as follow : 

        * Week 1 report should include only the calls fallen between 1 st to 7 th each month & to be shared by 9 th 
        * Week 2 report should include only the calls fallen between 8 th to 15 th each month & to be shared by 17 th 
        * Week 3 report should include only the calls fallen between 16 th to 23 rd each month & to be shared by 25 th 
        * Week 4 report should include only the calls fallen between 24 th to 31 th each month & to be shared by 2 nd 

Any calls will be in the reports not within the mentioned dates will be removed from the report and it will not be considered on the score, Audits should be within the week cycle not for previous weeks. 

The previous report need to be corrected and shared again on time including the audits as per the cycle ,So please stick to the shared dates for better analysis 

Thanks, 

Nashwa 

From: Apoorv Joshi <[email-masked]> 
Sent: Monday, January 23, 2023 10:40 AM 
To: Mohd Imran <[email-masked]> 
Cc: Bidipta Dutta <[email-masked]>; Safa Mursel <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; deeksha <[email-masked]>; Nashwa Elshafey <[email-masked]> 
Subject: Audit Report: Jan 15 - Jan 21, 2023 

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Hi Team, 

PFA audits between Jan 15 - Jan 21, 2023 

Regards, 

Apoorv 
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