Subject: Need call back request
From: "Mohd. Elbadri" <[email-masked]>
To: Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>
Date: Wed, 18 Jan 2023 08:58:11 -0700 (MST)

Hi team, 

Problem statement: Need Refund approval for undelivered order 

order number: 8408911820 
order created on : ​Jan 4, 2023 
order delivered on : ​1/5/23 5:50 PM 

Customer name: Rita Eskander 
Contacts; 0096599848416 

The order was marked as delivered to the customer but he confirmed that he didn't received the order, the customer is very upset from the delay and coming on the chat everyday. 

Kindly contact the customer and do the needful. 

Best regards.