Subject: Re: Refund To Original Payment - 1704758855
From: Nikhil Bishnoi <[email-masked]>
To: Riyas Muhammad <[email-masked]>
Cc: Ansari Mustak <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, Escalations Dxbteam <[email-masked]>, Manish Kumar <[email-masked]>, Harshita Parmar <[email-masked]>, Akramullah Khan <[email-masked]>
Date: Thu, 12 Jan 2023 23:21:26 -0700 (MST)

Hi Riyas, 

Kindly assist to resolve this concern. The hybris ticket 06006006 is pending since Jan 03. Kindly transfer the amount of OMR 22.10 to the customer's Oman Net account. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Akramullah Khan" <[email-masked]> 
To: "Nikhil Bishnoi" <[email-masked]>, "Riyas Muhammad" <[email-masked]>, "Ansari Mustak" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Manish Kumar" <[email-masked]>, "Harshita Parmar" <[email-masked]> 
Sent: Monday, 9 January, 2023 12:53:58 
Subject: RE: Refund To Original Payment - 1704758855 

Dear Nikhil, 

I had already raised ticket REL-165201 to clear my credit with value 22.100 balance amount 3.550 should be left in my credit as it is shukran points 

In your ticket full amount is removed please raise new ticket and ask team to add back 3.550 in my credit. 

22.100 OMR will be refinded in Bank which is orginla payment. 

[ mailto:[email-masked] | @Riyas
 Muhammad ] FYI for tickpool 06006006 

Akram Ullah Khan 

Executive - MIS 

Landmark Group Oman 
Mobile CUG No : +968-94495050 

Direct Lan No : +968-22085943 

Oasis Mall, Al Khuwair, Madinat Qaboos Street. 

Public 

From: Nikhil Bishnoi <[email-masked]> 
Sent: Sunday, January 8, 2023 10:45 AM 
To: Akramullah Khan <[email-masked]>; Riyas Muhammad <[email-masked]>; Ansari Mustak <[email-masked]> 
Cc: Apoorv Joshi <[email-masked]>; Mohammed Abdullah, Bahashwan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Manish Kumar <[email-masked]>; Harshita Parmar <[email-masked]> 
Subject: Re: Refund To Original Payment - 1704758855 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Hi Team, 

Kindly assist us with the below request to re-process the cancelled refund from My Credits of OMR 25.65 (PFA) back to original mode of payment OmanNet. 

The Hybris ticket 06006006 was created on Jan 03. 

Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Akramullah Khan" < [ mailto:[email-masked] | [email-masked] ] >, "Riyas Muhammad" < [ mailto:[email-masked] | [email-masked] ] >, "Ansari Mustak" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Mohammed Abdullah, Bahashwan" < [ mailto:[email-masked] | [email-masked] ] >, "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Harshita Parmar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Wednesday, 4 January, 2023 08:35:33 
Subject: Re: Refund To Original Payment - 1704758855 

Hi Team, 

Kindly assist us with the below request to re-process the cancelled refund from My Credits of OMR 25.65 (PFA) back to original mode of payment OmanNet. 

Thank you for your help. 

Regards, 

Nikhil. 

From: "Mohammed Abdullah, Bahashwan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, 3 January, 2023 14:03:03 
Subject: Refund To Original Payment 

Hi Team, 

With reference to the ticket id : 5513918 

The customer has contacted us on 28 Dec 2022 regarding the refund as he paid with (OMANNET). 

Jira has removed his MC please check and do the needful 

Jira ID: 164874 

Order Number : 1704758855 

Date : Dec 7, 2022 

Amount : OMR 22.10 

Kindly check the attached for your reference. 

Regards. 

Bahashwan. 

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