Subject: Fwd: Wrong responses on customers Chat
From: Apoorv Joshi <[email-masked]>
To: naifteni <[email-masked]>
Date: Tue, 10 Jan 2023 07:33:23 -0700 (MST)

Hi Naif, 

Please check below. 

Regards, 
Apoorv 

From: "Nashwa Elshafey" <[email-masked]> 
To: "Apoorv Joshi" <[email-masked]> 
Cc: "deeksha" <[email-masked]>, "saurabh" <[email-masked]>, "Mustehsan Siddiqui" <[email-masked]>, "malik ismail" <[email-masked]>, "Mahmoud Emadeldin Mahmoud Elsayed" <[email-masked]>, "Mohd Imran" <[email-masked]>, "Jessie Caparas" <[email-masked]> 
Sent: Wednesday, December 7, 2022 2:43:51 PM 
Subject: RE: Wrong responses on customers Chat 

Hi Apoorv, 

Please assist in the below : 

5426648 : agent took a screen shot from her previous response to share it again with the customer 

5426073: still agent is rushing the chat they should ask for further assistance and then wait for the customer to respond then they can close the chat 

6187982880: check this order no with all tickets created today. 

Appreciate your quick response. 

Thanks, 

Nashwa