Subject: Call back request
From: Manish Kumar <[email-masked]>
To: Saeed Khawaldeh <[email-masked]>, Mario Hisham <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Harshita Parmar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Mon, 9 Jan 2023 08:38:44 -0700 (MST)

Hi Team, 

Kindy arrange a call back as per the customer request. 

Customer's contact number: 050 763 1087 

Order ID : 9409225572 & 9409388813 
Date : January 6, 2023, and January 7, 2023 
Item : iFam Climbing Slide Playground and Mat Set 

The customer reported that he ordered this item for the first time and received it incomplete. 

He places a new order because the old one is still incomplete, but he receives another incomplete item. 

Because the customer is upset, please arrange a call back with the customer on a priority. 

Thanks for your help! 

Regards, 
Manish