Subject: Re: Refund to be re-processed to the original mode of payment - 7805335672
From: Manish Kumar <[email-masked]>
To: mbo <[email-masked]>, Payment Gateway Team <[email-masked]>
Cc: escalations dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Harshita Parmar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, malik ismail <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, Ajith Palakandy <[email-masked]>, Mohmed Ghadiyali <[email-masked]>
Date: Sat, 7 Jan 2023 04:01:21 -0700 (MST)

Dear Team, 

Kindly advise if the below refund has been done so we can inform the same to the cx. 

Thank you for your help. 

Regards, 
Manish 

From: "Mohmed Ghadiyali" <[email-masked]> 
To: "mbo" <[email-masked]>, "Payment Gateway Team" <[email-masked]> 
Cc: "escalations dxbteam" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Harshita Parmar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]>, "Manish Kumar" <[email-masked]>, "malik ismail" <[email-masked]>, "Zeeshan Mohammad, TCS" <[email-masked]>, "Ajith Palakandy" <[email-masked]> 
Sent: Thursday, January 5, 2023 7:48:59 PM 
Subject: RE: Refund to be re-processed to the original mode of payment - 7805335672 

Hi [ mailto:[email-masked] | 
@[email-masked] ] [ mailto:[email-masked] | @Payment Gateway Team ] 

Refund Amount BHD- 4.88 

	

Received Time 	

Terminal ID 	

Brand ID 	

Authorization Code 	

Action 	

Currency Code 	

Trans. Amount 	

Result Code 	

Host Response 	

Mer. TrackID 	

TranId 	

Ref. Id 	

ECI 	

IP Address 	

UDF1 	

UDF2 

12/11/2022 18:15 	

'677950 	

'BENEFIT 	

'988732 	

1 - Purchase 	

'048 	

'28.68 	

'CAPTURED 	

'00 	

'7805335672 	

'202234535851359 	

'234511617852 	

'7 	

'88.201.58.7 	

'079e9995-d20c-4022-8fd2-039f5cb253b9 	

'BENEFIT 

Regards, 

Mohmed Ghadiyali 

From: Ajith Palakandy <[email-masked]> 
Sent: Thursday, January 5, 2023 5:18 PM 
To: Mohmed Ghadiyali <[email-masked]> 
Cc: Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Harshita Parmar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Manish Kumar <[email-masked]>; Malik Ismail <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]> 
Subject: RE: Refund to be re-processed to the original mode of payment - 7805335672 

Pls proceed with the refund. 

Regards 

Ajith 

From: Mohmed Ghadiyali < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, January 5, 2023 5:15 PM 
To: Ajith Palakandy < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Harshita Parmar < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] >; Zeeshan Mohammad(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Subject: RE: Refund to be re-processed to the original mode of payment - 7805335672 

Hi [ mailto:[email-masked] | 
@Ajith Palakandy ] 

Please approve 

Regards, 

Mohmed Ghadiyali 

From: Zeeshan Mohammad(TCS) < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, January 5, 2023 5:02 PM 
To: Mohmed Ghadiyali < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Harshita Parmar < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] >; Manish Kumar < [ mailto:[email-masked] | [email-masked] ] >; Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Refund to be re-processed to the original mode of payment - 7805335672 

Dear Mohmed, 

Please find below benefit pay details and screenshot below. 

Please help to process 

Refund Amount BHD- 4.88 

	

Received Time 	

Terminal ID 	

Brand ID 	

Authorization Code 	

Action 	

Currency Code 	

Trans. Amount 	

Result Code 	

Host Response 	

Mer. TrackID 	

TranId 	

Ref. Id 	

ECI 	

IP Address 	

UDF1 	

UDF2 

12/11/2022 18:15 	

'677950 	

'BENEFIT 	

'988732 	

1 - Purchase 	

'048 	

'28.68 	

'CAPTURED 	

'00 	

'7805335672 	

'202234535851359 	

'234511617852 	

'7 	

'88.201.58.7 	

'079e9995-d20c-4022-8fd2-039f5cb253b9 	

'BENEFIT 

Thanks & Regards, 

Zeeshan 

From: Manish Kumar < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, January 5, 2023 5:32 PM 
To: Malik Ismail < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Zeeshan Mohammad(TCS) < [ mailto:[email-masked] | [email-masked] ] >; Mohmed Ghadiyali < [ mailto:[email-masked] | [email-masked] ] >; Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] >; Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] >; Harshita Parmar < [ mailto:[email-masked] | [email-masked] ] >; Nikhil Bishnoi < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Re: Refund to be re-processed to the original mode of payment - 7805335672 

CAUTION: External email sender. Use care when clicking on links or opening attachments! 

Dear Malik, 

Kindly assist us to get an update on the below request. 

Thank you for your help. 

Regards, 
Manish 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Harshita Parmar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Tuesday, January 3, 2023 4:30:01 PM 
Subject: Re: Refund to be re-processed to the original mode of payment - 7805335672 

Hi Team, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] >, "Mohmed Ghadiyali" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Harshita Parmar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Sunday, 1 January, 2023 16:33:53 
Subject: Re: Refund to be re-processed to the original mode of payment - 7805335672 

Hi Team, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 

Nikhil. 

From: "Nikhil Bishnoi" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Zeeshan Mohammad, TCS" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Escalations Dxbteam" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Manish Kumar" < [ mailto:[email-masked] | [email-masked] ] >, "Harshita Parmar" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 29 December, 2022 12:21:11 
Subject: Refund to be re-processed to the original mode of payment - 7805335672 

Dear Team, 

We kindly ask you to process the refund to the customer account as the amount has been removed from the customer's my credit. 

[ https://landmark.atlassian.net/browse/REL-164598 | https://landmark.atlassian.net/browse/REL-164598 ] 

Order ID: 7805335672 

BHD 4.80 

Regards, 

Nikhil. 

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