Subject: RE: Refund for On Validation Cancelled Order - 7389354365
From: Ajith Palakandy <[email-masked]>
To: Mohmed Ghadiyali <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Harshita Parmar <[email-masked]>, Manish Kumar <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Escalations Dxbteam <[email-masked]>, "Zeeshan Mohammad(TCS)" <[email-masked]>
Date: Mon, 2 Jan 2023 19:43:10 +0000

Pls proceed with the refund.

Regards,
Ajith

From: Mohmed Ghadiyali <[email-masked]>
Sent: Monday, January 2, 2023 2:07 PM
To: Ajith Palakandy <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>; Harshita Parmar <[email-masked]>; Manish Kumar <[email-masked]>; Nikhil Bishnoi <[email-masked]>; Escalations Dxbteam <[email-masked]>; Zeeshan Mohammad(TCS) <[email-masked]>
Subject: RE: Refund for On Validation Cancelled Order - 7389354365

Hi @Ajith Palakandy<mailto:[email-masked]>

Please approve

Regards,

Mohmed Ghadiyali

From: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>
Sent: Monday, January 2, 2023 2:07 PM
To: Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>
Cc: Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Harshita Parmar <[email-masked]<mailto:[email-masked]>>; Manish Kumar <[email-masked]<mailto:[email-masked]>>; Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund for On Validation Cancelled Order - 7389354365

Dear Mohmed,

Please find below benefit pay details and screenshot below.

Please help to process

Refund Amount BHD- 5

Received Time
Terminal ID
Brand ID
Authorization Code
Action
Currency Code
Trans. Amount
 Result Code
Host Response
 Mer. TrackID
 TranId
 Ref. Id
ECI
IP Address
UDF1
UDF2
10/7/2022 17:27
'677950
'BENEFIT
'964377
1 - Purchase
'048
'5
'CAPTURED
'00
'7389354365
'202228026410818
'228019878578
'7
'88.201.49.236
'563c46c2-71a9-481f-9953-7960e20a8d73
'BENEFIT

Thanks & Regards,
Zeeshan

________________________________
From: Manish Kumar <[email-masked]<mailto:[email-masked]>>
Sent: Saturday, December 31, 2022 12:32 PM
To: Nikhil Bishnoi <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>
Cc: Zeeshan Mohammad(TCS) <[email-masked]<mailto:[email-masked]>>; Mohmed Ghadiyali <[email-masked]<mailto:[email-masked]>>; Apoorv Joshi <[email-masked]<mailto:[email-masked]>>; Harshita Parmar <[email-masked]<mailto:[email-masked]>>
Subject: Re: Refund for On Validation Cancelled Order - 7389354365

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Kindly assist us to get an update. Thank you for your help.

Regards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>, "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Harshita Parmar" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 26, 2022 12:48:49 PM
Subject: Re: Refund for On Validation Cancelled Order - 7389354365

Hi Team,

Kindly assist us to get an update. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>, "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>
Cc: "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Harshita Parmar" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
Sent: Thursday, 22 December, 2022 12:46:35
Subject: Re: Refund for On Validation Cancelled Order - 7389354365

Hi Team,

Kindly assist us to get an update. Thank you for your help.

Regards,
Nikhil.
________________________________
From: "Manish Kumar" <[email-masked]<mailto:[email-masked]>>
To: "Mohmed Ghadiyali" <[email-masked]<mailto:[email-masked]>>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>, "Escalations Dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Harshita Parmar" <[email-masked]<mailto:[email-masked]>>, "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
Sent: Tuesday, 20 December, 2022 17:58:28
Subject: Re: Refund for On Validation Cancelled Order - 7389354365

Dear Ghadiyali,

Please assist on the below request.

Thank you for your help.

Regards,
Manish

________________________________
From: "Nikhil Bishnoi" <[email-masked]<mailto:[email-masked]>>
To: "Zeeshan Mohammad, TCS" <[email-masked]<mailto:[email-masked]>>
Cc: "escalations dxbteam" <[email-masked]<mailto:[email-masked]>>, "Apoorv Joshi" <[email-masked]<mailto:[email-masked]>>, "Manish Kumar" <[email-masked]<mailto:[email-masked]>>, "Harshita Parmar" <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 19, 2022 10:21:44 AM
Subject: Refund for On Validation Cancelled Order - 7389354365

Hi Team,

Please assist us with this.
Problem Statement: Refund Follow Up
Order id: 7389354365
Order date: Oct 7, 2022
Order status: ON_VALIDATION_CANCELLED
Total amount: BHD5.00
Payment method: BENEFIT
Issue description: The order became On Validation Canceled but the customer is complaining that the amount has been deducted, so please check and advise.

The customer has shared the following with us:
Description: FDR-BNFT POS BH OCT07 AL RASHID 228019878578
Reference Number: 7096844814

Please check and process the refund. Thanks for your help!

Regards,
Nikhil.

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