Subject: Re: Transfer to original payment
From: Manish Kumar <[email-masked]>
To: malik ismail <[email-masked]>
Cc: "Zeeshan Mohammad, TCS" <[email-masked]>, Mohmed Ghadiyali <[email-masked]>, Apoorv Joshi <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, escalations dxbteam <[email-masked]>, Harshita Parmar <[email-masked]>, Nikhil Bishnoi <[email-masked]>
Date: Wed, 28 Dec 2022 02:21:20 -0700 (MST)

Dear Malik, 

Kindly assist us to get an update on the below request. 

Please note that the amount has been deleted REL-163981 

Problem Statement: My credit removed now needs to transfer to Benefit. 

Order ID: 7379358586 
RMA: N/A 

Amount: BHD 92.4 

Issue Description: The customer is asking to be refunded to his bank account not My Credit as he paid by BENEFIT , Kindly do the needful. 

Regards, 
Manish 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Harshita Parmar" <[email-masked]> 
Sent: Monday, December 26, 2022 2:07:06 PM 
Subject: Re: Transfer to original payment 

Hi Team, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Harshita Parmar" <[email-masked]> 
Sent: Friday, 23 December, 2022 19:25:56 
Subject: Re: Transfer to original payment 

Hi Team, 

Kindly assist us to get an update. Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Harshita Parmar" <[email-masked]> 
Sent: Wednesday, 21 December, 2022 14:24:17 
Subject: Re: Transfer to original payment 

Hi Team, 

Kindly assist in processing the refund back to the original mode of payment. The amount of BHD 4.5 was removed from My Credits (PFA). 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Harshita Parmar" <[email-masked]> 
Sent: Wednesday, 21 December, 2022 14:07:16 
Subject: Re: Transfer to original payment 

Hi Team, 

Kindly assist us to re-process the refund to BENEFIT card as per below request. BHD 92.4 has been deleted as per the attached screenshot. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]>, "Mohmed Ghadiyali" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]>, "Harshita Parmar" <[email-masked]> 
Sent: Monday, 19 December, 2022 09:47:23 
Subject: Re: Transfer to original payment 

Hi Team, 

Kindly assist us to re-process the refund to BENEFIT card as per below request. BHD 92.4 has been deleted as per the attached screenshot. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Nikhil Bishnoi" <[email-masked]> 
To: "Zeeshan Mohammad, TCS" <[email-masked]> 
Cc: "Manish Kumar" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Mohammed Abdullah, Bahashwan" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Wednesday, 14 December, 2022 21:46:00 
Subject: Re: Transfer to original payment 

Hi Zeeshan, 

Kindly assist us to re-process the refund to BENEFIT card as per below request. BHD 92.4 has been deleted as per the attached screenshot. 

Thank you for your help. 

Regards, 
Nikhil. 

From: "Mohammed Abdullah, Bahashwan" <[email-masked]> 
To: "Manish Kumar" <[email-masked]>, "Nikhil Bishnoi" <[email-masked]> 
Cc: "Apoorv Joshi" <[email-masked]> 
Sent: Wednesday, 14 December, 2022 17:58:08 
Subject: Transfer to original payment 

Hi Team, 

Please note that the amount has been deleted [ https://landmark.atlassian.net/browse/REL-151545 ] REL-163981 [ https://landmark.atlassian.net/browse/REL-151545 ] 

Problem Statement: My credit removed now needs to transfer to Benefit. 

Order ID: 7379358586 

RMA: N/A 

Amount: BHD 92.4 

Issue Description: The customer is asking to be refunded to his bank account not My Credit as he paid by BENEFIT , Kindly do the needful. 

Thanks in advance. 

Regards,