Subject: Call Back Request - 6181464169
From: Apoorv Joshi <[email-masked]>
To: Saeed Khawaldeh <[email-masked]>
Cc: Ali Mkhaimer <[email-masked]>, Mario Hisham <[email-masked]>, escalations dxbteam <[email-masked]>, Bidipta Dutta <[email-masked]>
Date: Thu, 22 Dec 2022 23:55:14 -0700 (MST)

Hi Team, 

Problem Statement: The customer reported that the credit is not showing on his wallet 
Drop Payment Order Date : 14-11-2022 
Order ID: 6181464169 
Customer Contact : 0536325879 

Email ID : [email-masked] - [email-masked] 

Customer Name: محمد الجعيد 
Assistance Required: Customer wants a call back from the Manager 

Issue Description: The customer reported that the credit is not showing on his wallet, customer has been pushed back regarding the same that my credits are non transferrable however, customer requesting that he speak with a manager. 

Regards, 
Apoorv