Subject: Re: FW: Updated Couriers & OLM Escalation Matrix
From: Naif BinTeni <[email-masked]>
To: Malik Ismail <[email-masked]>
Cc: Ali Mkhaimer <[email-masked]>, "Mohammad.Tarabishi" <[email-masked]>, Apoorv Joshi <[email-masked]>, Manish Kumar <[email-masked]>, [email-masked], Escalations Dxbteam <[email-masked]>
Date: Thu, 15 Dec 2022 11:59:55 +0300

Hi Malik,

Thank you for the update.

Noted & shared with the agents as well.

Best Regards,

Naif BinTeni

On 2022-12-15 11:17, Malik Ismail wrote:

> Hi Team,
> 
> FYI
> 
> From: Karim Asklany <[email-masked]>
> Sent: Wednesday, December 14, 2022 7:03 PM
> To: Yahia Taha <[email-masked]>; HB.CCCKSA 
> <[email-masked]>; Mohammad Shababe Quamar 
> <[email-masked]>; Akshay Berry 
> <[email-masked]>; Escalations Dxbteam 
> <[email-masked]>; Momen Elmassry 
> <[email-masked]>; Tarek Mohamedali 
> <[email-masked]>; KSA CCCTeamLeaders 
> <[email-masked]>; KSA.CCCSTAFF 
> <[email-masked]>; Hajar Balawi 
> <[email-masked]>; Hala Almajid 
> <[email-masked]>; Mohamed Mahmoud 
> <[email-masked]>; Mahmoud Emadeldin Mahmoud Elsayed 
> <[email-masked]>
> Cc: Saumik Chakrabarti <[email-masked]>; 
> ArishLaila <[email-masked]>; Mustehsan Siddiqui 
> <[email-masked]>; Vishwajeet Singh 
> <[email-masked]>; Rahul Mishra 
> <[email-masked]>; Jessie Caparas 
> <[email-masked]>
> Subject: Updated Couriers & OLM Escalation Matrix
> 
> Dear All,
> 
> Please find attached Escalation Matrix and make sure to share it with 
> all agents.
> 
> _Best Regards_
> 
> _Karim Kamel_
> 
> _Landmark Group_
> 
> _eCom Executive-Supply Chain_
> 
> _Ext: 3702_
> 
> This e-mail message (which includes attachment/s thereto, if any, and 
> the information therein), is legally privileged, proprietary, strictly 
> confidential and exempt from disclosure, which is not waived or lost by 
> mis-transmission or error. If you are not the original intended 
> recipient of this message, it may be unlawful and illegal for you to 
> read, print, retain, copy, disseminate, disclose or otherwise use this 
> message, or take any action in reliance on it, and the same is 
> prohibited and forbidden. If you have received this email in error, 
> please notify the sender immediately by return reply and delete the 
> message from your system without printing or making a copy. Neither the 
> sender nor we are liable for any loss or damage as a result of this 
> message, or for any delay, interception, corruption, virus, error, 
> omission, improper or incomplete transmission thereof. 
> www.landmarkgroup.com

-- 
Best Regards,
Naif BinTeni