Subject: RE: Rectification Update_8184766433
From: Abdul Safurullah <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>, Mohamed Shabaz Khan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Yara Hamza <[email-masked]>, Jessie Caparas <[email-masked]>, Murugapandian Mani <[email-masked]>
Cc: Reddy Prasad <[email-masked]>, Nuno Lopes <[email-masked]>, Omkar BhaskarMethavade <[email-masked]>, Faraz Lohani <[email-masked]>, Saeed Khawaldeh <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 10 Dec 2022 10:51:41 +0000

Dear Team,

The sofa on the invoice was replaced.

Regards,
Abdul Hakeem

From: Mohammad Shababe Quamar <[email-masked]>
Sent: Wednesday, December 7, 2022 12:12 PM
To: Mohamed Shabaz Khan <[email-masked]>; Abdul Safurullah <[email-masked]>; Escalations Dxbteam <[email-masked]>; Yara Hamza <[email-masked]>; Jessie Caparas <[email-masked]>; Murugapandian Mani <[email-masked]>
Cc: Reddy Prasad <[email-masked]>; Nuno Lopes <[email-masked]>; Omkar BhaskarMethavade <[email-masked]>; Faraz Lohani <[email-masked]>; Saeed Khawaldeh <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: Rectification Update_8184766433

Hi @Abdul Safurullah<mailto:[email-masked]> @Murugapandian Mani<mailto:[email-masked]>

Please do the needful, find the attached approval mail.

Thanks & Regards,
 [Shape  Description automatically generated with medium confidence]
Shababe Quamar
[[email-masked]]
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Mohamed Shabaz Khan <[email-masked]<mailto:[email-masked]>>
Sent: Monday, December 5, 2022 1:26 PM
To: Abdul Safurullah <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Yara Hamza <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Murugapandian Mani <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Nuno Lopes <[email-masked]<mailto:[email-masked]>>; Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Saeed Khawaldeh <[email-masked]<mailto:[email-masked]>>
Subject: RE: Rectification Update_8184766433

Hi Abdul,

Ok for return. Attached approval.

Mohamed Shabaz Khan
MIS Executive
Landmark Tower, Dubai Marina
PO Box 54052, Dubai, United Arab Emirates
T +971 4 5175433
M +971 56 8066304
E [email-masked]<mailto:[email-masked]>
homecentre.com<http://www.homecentre.com/>

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From: Abdul Safurullah <[email-masked]<mailto:[email-masked]>>
Sent: Sunday, December 4, 2022 12:10 PM
To: Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Yara Hamza <[email-masked]<mailto:[email-masked]>>; Mohamed Shabaz Khan <[email-masked]<mailto:[email-masked]>>; Jessie Caparas <[email-masked]<mailto:[email-masked]>>
Cc: Murugapandian Mani <[email-masked]<mailto:[email-masked]>>; Reddy Prasad <[email-masked]<mailto:[email-masked]>>; Nuno Lopes <[email-masked]<mailto:[email-masked]>>; Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>; Faraz Lohani <[email-masked]<mailto:[email-masked]>>; Saeed Khawaldeh <[email-masked]<mailto:[email-masked]>>
Subject: Rectification Update_8184766433

Dear Team,

For the invoice 8184766433 we have found that there is a small scratch in the armrest of the sofa and the alignment also is not proper. The customer raised complaint on next day of delivery. After that customer went for vacation so couldn't attend the complaint. Now the customer is demanding replacement.
Picture attached for your reference.

PARTICULARS
REMARKS
Delivery Date
10-Sep-2022
Invoice No
8184766433
Item Code
163815723
Item Desc
Jude 3-Seater Faux Leather Sofa - Dark Brown
QEC Date
03-Dec-2022
Item Qty:
1
Damage Happened From
Manufacturing
Defect Identified as
Quality
Damage in Details(Describe)
Scratches in in the sofa armrest and alignment issue
Warranty Eligibility

Request Approval for
Replacement
Item Condition
Non-Reparable
Moving to

Regards,
Abdul Hakeem
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