Subject: RE: WWD DAMAGED ITEM - 8121367629
From: Murugapandian Mani <[email-masked]>
To: Mohammad Shababe Quamar <[email-masked]>, Faraz Lohani <[email-masked]>, Ruba Dabbas <[email-masked]>, Omkar BhaskarMethavade <[email-masked]>, Hanan Baninaser <[email-masked]>, Arunava Mitra <[email-masked]>, Abdul Safurullah <[email-masked]>
Cc: Nour Hanayneh <[email-masked]>, cchckw <[email-masked]>, Srghomecentre Whkwt <[email-masked]>, Ahmed Ali MohamedAttala Abdel Salam <[email-masked]>, Apoorv Joshi <[email-masked]>
Date: Sat, 10 Dec 2022 10:44:36 +0000

Dear Shababe

We have sent the team today to check this customer issue.

@Abdul Safurullah<mailto:[email-masked]>:-Pls update the status issue resolved.

Regards/Mani

From: Mohammad Shababe Quamar <[email-masked]>
Sent: Wednesday, December 7, 2022 12:02 PM
To: Faraz Lohani <[email-masked]>; Ruba Dabbas <[email-masked]>; Omkar BhaskarMethavade <[email-masked]>; Hanan Baninaser <[email-masked]>; Tejinder Singh <[email-masked]>; Wasim Qureshi <[email-masked]>; Arunava Mitra <[email-masked]>; Murugapandian Mani <[email-masked]>
Cc: Nour Hanayneh <[email-masked]>; cchckw <[email-masked]>; Escalations Dxbteam <[email-masked]>; Srghomecentre Whkwt <[email-masked]>; Ahmed Ali MohamedAttala Abdel Salam <[email-masked]>; Apoorv Joshi <[email-masked]>
Subject: RE: WWD DAMAGED ITEM - 8121367629

+++ @Murugapandian Mani<mailto:[email-masked]> Please help us to close this ticket, it's pending form July 2022.

Thanks & Regards,
 [Shape  Description automatically generated with medium confidence]
Shababe Quamar
[[email-masked]]
+971 4 517 4278
Landmark Group HQ, Marina, Dubai, UAE.
www.landmark.digital<http://www.landmark.digital/>

From: Faraz Lohani <[email-masked]<mailto:[email-masked]>>
Sent: Wednesday, October 26, 2022 5:31 PM
To: Ruba Dabbas <[email-masked]<mailto:[email-masked]>>; Md Ansari1 <[email-masked]<mailto:[email-masked]>>; Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>; Hanan Baninaser <[email-masked]<mailto:[email-masked]>>; Tejinder Singh <[email-masked]<mailto:[email-masked]>>; Wasim Qureshi <[email-masked]<mailto:[email-masked]>>; Arunava Mitra <[email-masked]<mailto:[email-masked]>>; Murugapandian Mani <[email-masked]<mailto:[email-masked]>>
Cc: Nour Hanayneh <[email-masked]<mailto:[email-masked]>>; cchckw <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Srghomecentre Whkwt <[email-masked]<mailto:[email-masked]>>; Ahmed Ali MohamedAttala Abdel Salam <[email-masked]<mailto:[email-masked]>>
Subject: RE: WWD DAMAGED ITEM - 8121367629

Hi @Arunava Mitra<mailto:[email-masked]> @Murugapandian Mani<mailto:[email-masked]>,

FYI

From: Ruba Dabbas <[email-masked]<mailto:[email-masked]>>
Sent: Monday, August 1, 2022 10:36 AM
To: Md Ansari1 <[email-masked]<mailto:[email-masked]>>; Omkar BhaskarMethavade <[email-masked]<mailto:[email-masked]>>; Hanan Baninaser <[email-masked]<mailto:[email-masked]>>; Tejinder Singh <[email-masked]<mailto:[email-masked]>>; Wasim Qureshi <[email-masked]<mailto:[email-masked]>>
Cc: Nour Hanayneh <[email-masked]<mailto:[email-masked]>>; cchckw <[email-masked]<mailto:[email-masked]>>; Escalations Dxbteam <[email-masked]<mailto:[email-masked]>>; Srghomecentre Whkwt <[email-masked]<mailto:[email-masked]>>; Ahmed Ali MohamedAttala Abdel Salam <[email-masked]<mailto:[email-masked]>>
Subject: WWD DAMAGED ITEM - 8121367629

CAUTION: External email sender. Use care when clicking on links or opening attachments!
Hi Team,

Problem Statement:  WWD DAMAGED ITEM
Order Date : Dec 29, 2021
Order ID: 8121367629
Tracking ID: 18825578121367629
Item ID: 163092113 - - Genesis 6-Piece King Bedroom Set - 180x200 cm

Issue Description: Customer emailed us informing that he/she received the item on
5/18/22  but the item which they received is damaged, customer also provided us the picture of damaged item.

Now customer is asking for Rectification the item. So we request you to check this concern and do the needful.

Ticket ID: 4652803

Best Regards,

Ruba Ali
Senior Service Advisor
T: +962 6 500 1333
F: +962 6 500 1334
M: +962 788708004
E: [email-masked]<mailto:[email-masked]>
www.crystel.co<http://www.crystel.co/>
[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.linkedin.com/company/538477?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A538477%2Cidx%3A2-1-9%2CtarId%3A1465818676745%2Ctas%3Acrystel>
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[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]<https://www.youtube.com/channel/UCIlmC47mnFyc58kjUCMkByQ>
[Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: Description: cid:[email-masked]]

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