Subject: You have new messages in Group: Livesalesman Team
From: Freshconnect <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Date: Fri, 9 Dec 2022 11:06:30 +0000 (UTC)

Hey Apoorv Joshi ,

You have new message(s) in this group.

Livesalesman Team

M

Hi team

Malik Ismail

M

5401108

Malik Ismail

M

once refund is successful confirm to customer and push him to check with his bank. no need for escalation

Malik Ismail

M

ARN 232006181086

Malik Ismail

M

5047920

Malik Ismail

M

for such cases once customer shared the sms screenshots send it to Athar & me

Malik Ismail

M

no need to ask for bankstatement or card number. it's illegal to ask for full card number. it become MOC case

Malik Ismail

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Malik Ismail

ARN 232006181086

Noted. Thank you.

Nikhil Bishnoi

N

Malik Ismail

no need to ask for bankstatement or card number. it's illegal to ask for full card number. it become MOC case

Noted. Will inform the team for the same.

Nikhil Bishnoi

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