Subject: FW: Omannet Transfer: Order id: 1702244765
From: Akramullah Khan <[email-masked]>
To: Riyas Muhammad <[email-masked]>
Cc: Akramullah Khan <[email-masked]>, Escalations Dxbteam <[email-masked]>, Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, Ansari Mustak <[email-masked]>
Date: Tue, 6 Dec 2022 10:59:51 +0000

Dear Riyas,

Ticket is already created by CC team Please check and process the refund.

Akram Ullah Khan

Executive - MIS

Landmark Group Oman

Mobile CUG No : +968-94495050

Direct Lan No    : +968-22085943

Oasis Mall, Al Khuwair, Madinat Qaboos Street.

-----Original Message-----
From: Manish Kumar <[email-masked]>
Sent: Tuesday, December 6, 2022 1:05 PM
To: Ansari Mustak <[email-masked]>
Cc: Riyas Muhammad <[email-masked]>; Akramullah Khan <[email-masked]>; Escalations Dxbteam <[email-masked]>; Apoorv Joshi <[email-masked]>; Nikhil Bishnoi <[email-masked]>
Subject: Omannet Transfer: Order id: 1702244765

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Hi Ansari,

Please assist us on the below Omannet transfer request.

Problem Statement: Remove My Credit - Refund Follow Up

Order id: 1702244765

Order date: Nov 24, 2022

Refund amount: 3.465 OMR

Payment method: OMANNET

Issue description: The customer wants the amount to his bank account (OMANNET), and we have raised it to Jira under this link (https://landmark.atlassian.net/browse/REL-163451) and they informed us that the amount has been removed, so please check and do the needful.

Thanks for your help!

Regards,

Manish

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