Subject: Deduction against on validation cancelled order id: 1703543481
From: Manish Kumar <[email-masked]>
To: Akramullah Khan <[email-masked]>, Riyas Muhammad <[email-masked]>
Cc: Apoorv Joshi <[email-masked]>, Nikhil Bishnoi <[email-masked]>, escalations dxbteam <[email-masked]>, Ansari Mustak <[email-masked]>
Date: Tue, 6 Dec 2022 01:57:42 -0700 (MST)

Hi Team, 

Please assist us on the below request. 

Problem Statement: Refund Follow Up 
Order id: 1703543481 
Order date: Nov 30, 2022 
Order status: ON_VALIDATION_CANCELLED 
Payment method: OMANNET 
Refund amount: OMR52.97 

Issue description: The order became On Validation Canceled but the cx said that the amount has been deducted, so please check and advise. 

Thanks for your help! 

Regards, 
Manish