Subject: Re: Late delivery - 9766861030
From: Asjad Hussain <[email-masked]>
To: Apoorv Joshi <[email-masked]>
Date: Sun, 16 Feb 2020 03:41:05 -0700 (MST)

Hi Apoorv, 

We have created the RMA# 42822442 for processing the refund. 
kindly do the needful. 

Regards 
Asjad 

From: "Deepak Damodaran" <[email-masked]> 
To: "Mohd Imran" <[email-masked]>, "Dipesh Regmi" <[email-masked]>, "Con Loc" <[email-masked]> 
Cc: "Bsu Wml" <[email-masked]>, "Shakeeb Arsalan" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Seeta Seeta" <[email-masked]>, "Asjad Hussain" <[email-masked]>, "Apoorv Joshi" <[email-masked]>, "Escalations Dxbteam" <[email-masked]> 
Sent: Sunday, February 16, 2020 3:37:19 AM 
Subject: RE: Late delivery - 9766861030 

Hi Support Team, 

As per the Tracking ID 45492059745 we have received the order No 9766861030 and the item ID 161582755 ,160252183 ,161615388 ,161582734 ,161611663 ,161615375 ,161615374 ,161748627 ,160681006 (2 Pcs ) ,160655024 and 159508975 . 

And we don’t have the RMA in the system to process the returns. 

Thanks & Regards, 

Deepak Damodaran 

Mob- No +971524307577 

Tel No: 048164037 

From: Mohd Imran <[email-masked]> 
Sent: Saturday, February 15, 2020 4:47 PM 
To: Deepak Damodaran <[email-masked]>; Dipesh Regmi <[email-masked]>; Con Loc <[email-masked]> 
Cc: Bsu Wml <[email-masked]>; Shakeeb Arsalan <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Seeta Seeta <[email-masked]>; Asjad Hussain <[email-masked]>; Apoorv Joshi <[email-masked]>; Escalations Dxbteam <[email-masked]> 
Subject: RE: Late delivery - 9766861030 

Hi All, 

Kindly get this case checked, if items are not shipped please process refund. 

Regards 

Imran 

From: Apoorv Joshi < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Saturday, February 15, 2020 11:22 AM 
To: Escalations Dxbteam < [ mailto:[email-masked] | [email-masked] ] > 
Cc: Bsu Wml < [ mailto:[email-masked] | [email-masked] ] >; Shakeeb Arsalan < [ mailto:[email-masked] | [email-masked] ] >; Fauzan Ahmad, Musalman < [ mailto:[email-masked] | [email-masked] ] >; Seeta Seeta < [ mailto:[email-masked] | [email-masked] ] >; Asjad Hussain < [ mailto:[email-masked] | [email-masked] ] > 
Subject: Late delivery - 9766861030 

External email sender, please take precaution. 

Hi Team, 

Kindly assist in closing the below case. AWB associated with the order shows cancelled and the order is still pending since long. We are not receiving updates from the concerned team. 

Thank you for your help! 

Regards, 

Apoorv 

From: "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Bsu Wml" < [ mailto:[email-masked] | [email-masked] ] >, "sameer koothalikutty" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] >, "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] >, "sachin maheshwari" < [ mailto:[email-masked] | [email-masked] ] >, "escalations dxbteam" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, February 13, 2020 10:57:08 PM 
Subject: Re: late delivery/9766861030 

Hi Team, 

Kindly assist with the following concern. 

Regards 
Shakeeb 

From: "Asjad Hussain" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Thursday, 13 February, 2020 16:30:27 
Subject: late delivery/9766861030 

Hi team, 

Problem Statement: (Late shipping) 
Order Date :Jan 9, 2020 
Order ID: 9766861030 
Tracking ID: S000422703022 
Assistance Required: Need Urgent Delivery 

Issue Description: The customer has placed order on Jan 9 but it is still not shipped as per our courier partner and the available AWB has become invalid . 

kindly let us know about the status of the order. 

we did not any get any response regarding the shipment from warehouse. 

Regards, 
Asjad 

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