Subject: RE: New comment - [#421896] Conversation with mawi7018
From: Muhammad Saad <[email-masked]>
To: Max <[email-masked]>
Cc: [email-masked], Amr Essam <[email-masked]>, Mirza Muhammad <[email-masked]>, [email-masked], [email-masked]
Date: Mon, 10 Feb 2020 10:26:20 +0300

Hi Jessie ,

Order already 3 attempts with rejected from consignee , please confirm if u
need reattempt it or return .

Best regards

Mohammed Saad
Account Management

*M:* +966593314890
[email-masked]
shipa.com/delivery <http://shipa.com/logistics-for-business/shipa-delivery/>

*From:* Max [mailto:[email-masked]]
*Sent:* Monday, February 10, 2020 8:24 AM
*To:* [email-masked]
*Cc:*
[email-masked];
[email-masked]; [email-masked];
[email-masked]; [email-masked]
*Subject:* New comment - [#421896] Conversation with mawi7018

There is a new comment in the ticket submitted by mawi7018 to HelpMaxAE

Comment added by : Jessie Kathleen Go Caparas

Comment Content:

Hi Mirza and Saad,

Need help on the below case

From: Jessie Caparas <[email-masked]>
*Sent:* Monday, February 10, 2020 8:55 AM
*To:* Shipa Delivery Support <
[email-masked]>;
[email-masked]; [email-masked]
*Cc:* Escalations Dxbteam <[email-masked]>; Apoorv
Joshi <[email-masked]>
*Subject:* RE: [#421896] - Conversation with mawi7018
*Importance:* High

Hi @[email-masked] <[email-masked]>

This order has been placed since January 16 and it’s almost a month with no
proper update about the delivery.

Where is this order now?

S000455090301

*From:* Shipa Delivery Support ([email-masked]) <
[email-masked]>
*Sent:* Tuesday, February 4, 2020 6:35 PM
*To:* [email-masked]; [email-masked]
*Cc:* Escalations Dxbteam <[email-masked]>
*Subject:* RE: [#421896] - Conversation with mawi7018

*External email sender, please take precaution.*

Dear team,

Well noted and received. We will do our best to have this order delivered
tomorrow at the earliest convenience.

Best regards .

Lubna Shehadeh
Customer Care
 <https://www.shipa.com>
*M:* 800 SHIPA
www.shipa.com

------------------------------

*From: *CST000000006 Shipa Customer Customer <[email-masked]>
*Sent: *4/2/2020 3:33 PM GMT+04:00
*To: [email-masked]; [email-masked]
*Cc: [email-masked]
*Subject: *Fwd: [#421896] - Conversation with mawi7018

Please take a look at ticket #421896

*Kindly arrange delivery date again as soon as possible *

Hi Team,

Problem Statement – Late delivery
Order ID – 6461262177
Tracking ID: S000455090301
Assistance Required – Need urgent delivery

The order was placed on Jan 16, 2020, However. The order has not delivered
till now, Please deliver it ASAP.

Regards,
Ahmad

421896:1125156

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421896:1125156