Subject: Bank Transfer - 9765233960
From: Apoorv Joshi <[email-masked]>
To: Hiren Sadhwani <[email-masked]>
Cc: Seeta Seeta <[email-masked]>, Shakeeb Arsalan <[email-masked]>, Inayat Ali <[email-masked]>, Mohd Imran <[email-masked]>, Ahmad Daher <[email-masked]>, escalations dxbteam <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>
Date: Tue, 4 Feb 2020 10:38:21 -0700 (MST)

Hi Hiren, 

Kindly process the bank transfer for this order number: 9765233960 

Customer's bank details are already updated on his account. Account is under [email-masked]. Refund amount is AED 69. Please find attached approval for the bank transfer for the same. 

Thank you for your help! 

Regards, 
Apoorv 

From: "Mohd Imran" <[email-masked]> 
To: "Seeta Seeta" <[email-masked]> 
Cc: "Shakeeb Arsalan" <[email-masked]>, "Inayat Ali" <[email-masked]>, "Ahmad Daher" <[email-masked]>, "escalations dxbteam" <[email-masked]>, "Fauzan Ahmad, Musalman" <[email-masked]>, "Apoorv Joshi" <[email-masked]> 
Sent: Sunday, February 2, 2020 3:49:39 PM 
Subject: RE: Transfer Money _9765233960 

Hi Seeta, 

As I can see, we have got approval from Hamza, as approval request email was marked by Apoorv and bank details are also updated. 

Please forward this to Suresh and Hiren to process refund. 

Regards 

Imran 

From: Seeta Seeta <[email-masked]> 
Sent: Friday, January 31, 2020 5:37 PM 
To: Escalations Dxbteam <[email-masked]> 
Cc: Shakeeb Arsalan <[email-masked]>; ali inayat <[email-masked]>; Ahmad Daher <[email-masked]>; Fauzan Ahmad, Musalman <[email-masked]>; Apoorv Joshi <[email-masked]> 
Subject: Transfer Money _9765233960 
Importance: High 

External email sender, please take precaution. 

Hi Team, 

With the reference to order number:_9765233960, the customer raised a return request and the order was on cash on delivery so we initiated the refund on MY CREDIT. However customer contacted us insisting on a bank refund, Jira team has already updated customer bank details on his account. 

So we request you to do the needful in this case. 

Thanks & Regards, 
Seeta Kunwar 

From: "Ahmad Daher" < [ mailto:[email-masked] | [email-masked] ] > 
To: "Seeta Seeta" < [ mailto:[email-masked] | [email-masked] ] >, "ali inayat" < [ mailto:[email-masked] | [email-masked] ] >, "Shakeeb Arsalan" < [ mailto:[email-masked] | [email-masked] ] > 
Cc: "Fauzan Ahmad, Musalman" < [ mailto:[email-masked] | [email-masked] ] >, "Apoorv Joshi" < [ mailto:[email-masked] | [email-masked] ] > 
Sent: Friday, January 31, 2020 6:59:09 PM 
Subject: Transfer Money _9765233960 

Dear Team 

Ticket 367152 

Order ID 9765233960 

Jira [ https://landmark.atlassian.net/browse/REL-81340 | https://landmark.atlassian.net/browse/REL-81340 ] 

Kindly transfer the money to customer’s account , already updated it in Hybris 

All information below 

IBAN. AE300260000959014324801 

Bank Name. Emirates NBD 

Account number. 0959014324801 

Swift code. EBILAEAD 

Account holder name. Muhammad Faizan Ahmad 

Regards 

Ahmad 

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